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Star Chrysler Jeep Dodge Ram

Queens Village, NY

4.4
1,798 Reviews

211-10 Jamaica Ave

Queens Village, NY

11428

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1,798 Reviews of Star Chrysler Jeep Dodge Ram

February 07, 2021

The work on my truck was great. I was told not to wait. They called 30 minutes later for pick up after I got home. More

by RLGII450
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Feb 08, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for the kind words! We appreciate it and look forward to working with you again in the future!

February 07, 2021

Terrible experience I ever encountered with dealership service. Attitude was unrealistic. Super blunt about everything, no smile no help. The problem was solved after 3 weeks when i gave up and contacted More

by M
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Arnold
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 04, 2021

I brought my vehicle in because the engine light came on and the remote starter was not staying on. The problem was not fixed. Instead the thermostat for the heating system was changed. Due to certain cir More

by HAMDEN246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arnold - Service Dept.
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

February 02, 2021

I'm very impress with my sale guy. Very quiet and polite. Just sorry this process take such a long time to complete. Overall everyone is pleasant. Jhonatan rubio and leon were very helpful More

by Kirlnep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai, Jhonatan Rubio
Feb 03, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 31, 2021

Leon the manager goes above and beyond to explain everything about your vehicle. Tequan!! Wow! I was amazed at his customer service. Everyone is so knowledgeable. We got the vehicle we wanted and lov More

by Martha
Recommend Dealer
Yes
Employees Worked With
Milton Jerez, Leon Rai, Tequan Grant
Feb 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Martha - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 30, 2021

My appointment was scheduled a month in advance for recalls. They kept my car for an entire day only to tell me the parts were not ordered. Then could not tell me when parts will be in to do the job. S More

by itchypalm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Perez, Jhonatan Rubio
Feb 15, 2021 -

Star Chrysler Jeep Dodge Ram responded

We apologize that your experience at Star Chrysler-Dodge-Jeep-Ram was anything less than satisfactory. Please contact the dealership at your earliest convenience so that we can discuss this matter further and hopefully resolve the issue. Thank you. 844-291-4802

January 30, 2021

Got there about 940am had great service it was too long , came in for and oil change.would recommend this ply to every body. Thank you More

by Hector
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
RAY TORRES
Feb 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Hector - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 28, 2021

Very nice very polite good person to talk to did he more people like him upstanding person if I ever buy a car again I'll come to him More

by RICKY264666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damien Reddick
Feb 02, 2021 -

Star Chrysler Jeep Dodge Ram responded

Ricky hank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 26, 2021

Had an amazing experience. Jhonatan Rubio was amazing and served us with incredible respect and customer service. We are excited to begin our journey with our new Jeep Cherokee Limited, thank you Star Chrysl More

by Mark Teek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jhonatan Rubio
Jan 26, 2021 -

Star Chrysler Jeep Dodge Ram responded

Mark - thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

January 26, 2021

All I can say is great services and the sales person was very professional and help me through the whole process from the beginning to the end More

by Rcadet88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Rai
Jan 26, 2021 -

Star Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words. We appreciate it and look forward to working with you again in the future!

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