Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Terrible experience I ever encountered with dealership service. Attitude was unrealistic. Super blunt about everything, no smile no help. The problem was solved after 3 weeks when i gave up and contacted service. Attitude was unrealistic. Super blunt about everything, no smile no help. The problem was solved after 3 weeks when i gave up and contacted Michelle & Lisa. Thanks to the case managers that cleared it up. More
I brought my vehicle in because the engine light came on and the remote starter was not staying on. The problem was not fixed. Instead the thermostat for the heating system was changed. Due to certain cir and the remote starter was not staying on. The problem was not fixed. Instead the thermostat for the heating system was changed. Due to certain circumstances I could not keep my two (2) previous appointments. I will be in contact with your service department to schedule an appointment. I am NOT leaving my vehicle, I need it back the same day. More
I'm very impress with my sale guy. Very quiet and polite. Just sorry this process take such a long time to complete. Overall everyone is pleasant. Jhonatan rubio and leon were very helpful Just sorry this process take such a long time to complete. Overall everyone is pleasant. Jhonatan rubio and leon were very helpful More
Leon the manager goes above and beyond to explain everything about your vehicle. Tequan!! Wow! I was amazed at his customer service. Everyone is so knowledgeable. We got the vehicle we wanted and lov everything about your vehicle. Tequan!! Wow! I was amazed at his customer service. Everyone is so knowledgeable. We got the vehicle we wanted and love with their help. And thank you Milton Jerez for setting up the appointment. More
My appointment was scheduled a month in advance for recalls. They kept my car for an entire day only to tell me the parts were not ordered. Then could not tell me when parts will be in to do the job. S recalls. They kept my car for an entire day only to tell me the parts were not ordered. Then could not tell me when parts will be in to do the job. Still waiting for a manager to contact me to reschedule. I took off from work to handle this. More
Had an amazing experience. Jhonatan Rubio was amazing and served us with incredible respect and customer service. We are excited to begin our journey with our new Jeep Cherokee Limited, thank you Star Chrysl served us with incredible respect and customer service. We are excited to begin our journey with our new Jeep Cherokee Limited, thank you Star Chrysler Dodge Jeep Ram More