Star Chrysler Jeep Dodge Ram
Queens Village, NY
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1,798 Reviews of Star Chrysler Jeep Dodge Ram
Car Service I got there 8.15 morning yesterday and waiting for till 2 pm and still not get my service done. Now they want me to come back Wednesday. That’s not go I got there 8.15 morning yesterday and waiting for till 2 pm and still not get my service done. Now they want me to come back Wednesday. That’s not good. More
Scammers I cant believe theres dealerships around that gets away with crooked activity like they do nowadays sadly disappointed with services and maintenance.. I cant believe theres dealerships around that gets away with crooked activity like they do nowadays sadly disappointed with services and maintenance...recall became into another issue with my vehicle whereas i have to repair on my own!!! More
Excellent service department I’ve never had a bad experience with your service department. This is the only place I go to have my car serviced since I purchased my Chrysler 300 in I’ve never had a bad experience with your service department. This is the only place I go to have my car serviced since I purchased my Chrysler 300 in 2007. And it still runs like new. With no problems at all. More
Informed and extremely helpful. Made every step of the process easy and enjoyable. Gave me a great rate. Will highly recommend to anyone in the market for a car. process easy and enjoyable. Gave me a great rate. Will highly recommend to anyone in the market for a car. More
Terrible experience / Never again Bait and switch by Angela. Was told if they found a problem covered by warranty they would waive the $150 fee, I told her not to repair anything not Bait and switch by Angela. Was told if they found a problem covered by warranty they would waive the $150 fee, I told her not to repair anything not covered before they even loooked at my car. They did find a covered problem, plus something not covered by warranty. When I said I didn’t want to pay the charge for any services not covered she said I had to pay fee anyway. I had to call and complain multiple times over the course of 2 days, and was constantly put on hold or blown off. Made to hold for 10-15 mins at a time, and was spoken to very rudely. I was even accused of taking money from mechanics pocket. I was not allowed to speak to a supervisor, although I asked multiple times. When I threatened to call corporate and make a complaint on twitter, she finally agreed to “waive the fee” that should never have been charged to me in the first place . More
Oil change they are all liars. Not good at all . When I did the oil change they take 6 hours just for that when I was there,another person talking about the same they are all liars. Not good at all . When I did the oil change they take 6 hours just for that when I was there,another person talking about the same thing as a liar More
Transmission oil change Came in for transmission fluid to be change according to the mileage. So I call and made an appointment for this service. Work perform in about two ho Came in for transmission fluid to be change according to the mileage. So I call and made an appointment for this service. Work perform in about two hours and I left. More
Service My car was in the yards for two and a half weeks and no one checked it, and no one checked it, and no one touched it, so I pick it up to take it to an My car was in the yards for two and a half weeks and no one checked it, and no one checked it, and no one touched it, so I pick it up to take it to another workshop so I think there's no good customer service More
Experience Star Chrysler seevice is not a five star for me as with many companies have flaw. But when u have that one person in customer service who makes a diff Star Chrysler seevice is not a five star for me as with many companies have flaw. But when u have that one person in customer service who makes a difference it helps. They also. Eed to look into the issue of loaners as the cost of car rental when car is out is not cheap and they never have a loaner and Chrysler will only reimburse you if your vehicle is under full warranty More
Wonderful amazing and stress free Speedy service from Ms. Angela she took care of me quickly and calmly I wish all of your advisor was as welcoming and warm as her Speedy service from Ms. Angela she took care of me quickly and calmly I wish all of your advisor was as welcoming and warm as her More