Stanley Ford - Sweetwater

Very helpful While driving through Texas I had mechanical problems with a rental van. Although they had a lot of work to do that day and weren't able to do the rep While driving through Texas I had mechanical problems with a rental van. Although they had a lot of work to do that day and weren't able to do the repair on short notice, the service manager was very helpful. He was able to diagnose the problem and call around and find another dealership that could see me later in the day, in Abilene. I really appreciate the help and the time that he took to help figure things out. More

EXCELLENT Very friendly, helpful, responsive, and accommodating staff. Customer service has been above and beyond what I expected...well worth the hour drive. E Very friendly, helpful, responsive, and accommodating staff. Customer service has been above and beyond what I expected...well worth the hour drive. Everyone I have dealt with has been extremely helpful...sales, finance, service, Gen Mgr. I definitely recommended giving these folks a shot at finding a vehicle for you...I'll definitely use them again. More

Great customer service They found the perfect car for my daughter. They worked with us and around our schedule to make everything easy on our end. We will buy from there aga They found the perfect car for my daughter. They worked with us and around our schedule to make everything easy on our end. We will buy from there again. More

Freaking LOVE THESE GUYS! So we went here to look at some used cars/trucks wanting to trade in ours. Well we never imagined that we would be able to ever get something brand fr So we went here to look at some used cars/trucks wanting to trade in ours. Well we never imagined that we would be able to ever get something brand freaking new ever not in our wildest dreams! These guys here MADE IT HAPPEN! Troy, Chuck, Michael and Robert you guys ARE THE BEST!!!! THANK YOU SOOOO MUCH! More

Excellent Fast friendly and attentive service! Danny was very helpful on demonstrating the Expeditions electronic features! He made sure that I was aware of wha Fast friendly and attentive service! Danny was very helpful on demonstrating the Expeditions electronic features! He made sure that I was aware of what was going on durning the trade in and new car purchase! More

AVOID AT ALL COSTS Worst Ford Dealership I have ever dealt with in my life. I have bought countless Ford trucks, and I was in the market for a 2017 Raptor. Screwed me ou Worst Ford Dealership I have ever dealt with in my life. I have bought countless Ford trucks, and I was in the market for a 2017 Raptor. Screwed me out of the truck I put a deposit on. AVOID THIS PLACE. The Finance Guy Robert and Sales Manager Michael have terrible attitudes. Will never do business with this place. More

Quick, Easy, and Friendly Working with Jerry and Danny at Sweetwater was super easy and quick. I contacted Sweetwater through Autotrader and was immediately contacted by Jerry Working with Jerry and Danny at Sweetwater was super easy and quick. I contacted Sweetwater through Autotrader and was immediately contacted by Jerry with not only and updated price tag :) but also with current pictures of the truck. As everyone shops around when buying a car, nobody could touch the prices of Sweetwater. I drove out to Sweetwater with my trade in, arriving around 10:30. After a test drive with Danny and some paperwork, I was out of there by 1:00 with my new truck! Also, while we were talking, they mentioned numerous times that they are willing to deliver their vehicles and have delivered some pretty sweet rides (custom, limited edition mustangs) to people in Dallas and even North Carolina! More

AVOID STANLEY FORD SWEETWATER AT ALL COSTS It appears that Cars.com is censoring honest real Dealer reviews, so it seemed appropriate to post here. I drove over 600 miles to purchase what I It appears that Cars.com is censoring honest real Dealer reviews, so it seemed appropriate to post here. I drove over 600 miles to purchase what I thought was a 2010 370Z Touring roadster based on the pictures and the title of the ad on cars.com. I had negotiated a suitable price for the car and was looking forward to driving the vehicle home. I arrived at the Stanley Ford Sweetwater to find that the dealership had mislabeled the vehicle as the Touring model when in fact the vehicle was the Base model with the sport package, a much different vehicle and a less expensive one. The Touring version of this vehicle has power seats. The vehicle I drove did not. The Touring version of this car has drilled aluminum pedals. This vehicle did not. The Touring version of this car has net cargo pockets behind the seats. This vehicle did not. I've checked the specs on the 2010 Nissan 370Z roadster Touring model and the vehicle I saw was not the Touring model. The salesman simply said that he was "sorry I drove 600 miles" to buy a vehicle that Stanley Ford of Sweetwater had incorrectly labeled as a 2010 Nissan 370Z Touring edition vehicle. Some courts of law call that "material misrepresentation" or "detrimental reliance" or FALSE ADVERTISING. This seems to be the worst kind of "bait and switch" scam that dealers are putting out there these days. More

Bought two vehicles on same day and spent large amount of money. And have had problems withboth 2010 vehicles. One vehicle was in shop for 6 weeks and still not 100%. Still trying to getstanley ford to make money. And have had problems withboth 2010 vehicles. One vehicle was in shop for 6 weeks and still not 100%. Still trying to getstanley ford to make situation right. They treated my wife like second rate customer. I would love to talk to the owner. I need info on how to file. Lemon law More

I am a single mother & men showed up at my door saying I won 1 of 6 substantial prizes.I took off work to claim the prize & after I could not buy a car they gave me $2.In today's age of technology saying I won 1 of 6 substantial prizes.I took off work to claim the prize & after I could not buy a car they gave me $2.In today's age of technology they should not use hard sale tactics on consumers. I explained to the men that I was a single mother & would have to take off work to claim the prize & they assured me the smallest prize was a $500 wal-mart gift certificate, which I could have really used for my 2 young children. Since I only make $50 a day it was a no brainer to go since they assured me I had to buy nothing. They kept trying to sell me something then gave me $2. I just left crying because I felt so stupid that I fell for such a scam. Why prey on single mothers? It is hard enough on us as it is. I guess they have no morals so beware because if they are dis-honest in the small things they will be dis-honest in the large! More