603 SW Georgia Ave
Sweetwater, TX 79556
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Looking to buy online? Do it. I have never purchased a vehicle without looking the sales manager in the eye and driving the vehicle first, so it was a bit of a hyperventilating first step. That said, John, Jerry, Carmen, and Kayla made it easy -- as did Kelsi, the finance manager. Ever spend hours in the finance officer's office doing paperwork? Won't happen when you buy online. I had been researching vehicles for a while, drove some of them locally, and then purchased this one that matched what I was looking for. The team answered all my questions, gave me a reasonable deal, and delivered it the same day -- over 200 miles away! When they arrived, I drove it, signed the papers, and they returned home. Done deal. Easiest vehicle transaction I have ever experienced --- and I have purchased a lot of them.
Jessica Holsey did an excellent job finding me a vehicle and getting me a great deal! She was awesome! I recommend Stanley Ford to anyone looking for a vehicle.
The service desk focuses on ‘service’ to the customer. They are knowledgeable and their communication skills are beyond reproach. I took my Subaru for a scheduled oil change, I asked for The Works as I had received a notice from Subaru for a recall on a latch. As that required a trip to Midland, wait time at dealership & return - I surely did not was additional services there. Troy & Jeff took care and attention.
Our Acura developed a sensor problem a few miles short of Stanley Ford while traveling from Tucson to Dallas. Troy tested the battery, did some trouble shooting and recommended we reset the warnings (there were 7 including transmission, emission, parking break and so on). All problems disappeared and the car worked for the rest of our trip. Our cost? Zero, nada, zilch. I bet when we take it to the Acura dealer for some investigative follow up our cost will be much higher. I cannot thank this dealer and their attitude of service enough. They are champions in our book
Personnel were friendly, polite, helpful and knowledgeable about my warranty recall. The work was completed in a timely manner. The waiting area is nice and coffee is readily available. Nice visit.
I love love my 2019 Escape. I received the Best customer service ( my car was delivered to me 😇 ) & I got a Great deal !!! And have a wonderful warranty. Thank you John Donawho & Stanley Ford in Sweetwater, Tx
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