Staffilino Chevrolet Inc
Martins Ferry, OH
67 Reviews of Staffilino Chevrolet Inc
Excellent Tom brown and the entire team were great and I will be returning to purchase in the future Went in for a 2015 and came out with a 2017 Tom brown and the entire team were great and I will be returning to purchase in the future Went in for a 2015 and came out with a 2017 More
We can do that, We Do that, We Did that!!! We had bought our vehicle just 3 months ago and the entire rear brake system failed. I called on Monday afternoon and spoke with Mark the Service Man We had bought our vehicle just 3 months ago and the entire rear brake system failed. I called on Monday afternoon and spoke with Mark the Service Manager. We spoke of possible towing arrangements and loaner options, which he had none available at the time. He informed me to call the next day to speak with the owner for the loaner authorization. I called and spoke with Joe Staffilino Sr. who was friendly and promptly made arrangements for me to have things taken care of. We got our vehicle there and left it in Mark's hands at 3:00 p.m. While we waited we were able to speak directly with Joe Sr. about concerns we had had over the sales process that had us so upset over the situation we were currently in. He took the time to explain each detail and exactly whose responsibility it was. He acknowledged that the salesperson should have made us aware so that with that information we could then make our decision in a more educated fashion, even if it meant we would not purchase the vehicle from them. This admittance and information of the process was much appreciated. Our vehicle was fixed, everyone was courteous, by 5:00 p.m. we were on our way and the service was above and beyond. Thank you Joe Sr. and all your crew. You can do that, you do that and you did that!!! Keep it up and anyone reading this get to Staffillino to buy a new or used vehicle or get it serviced. More
Went the extra mile I actually agonized for days looking for the right car at the right price. Joe did it for me and made extra calls to assure it. I actually agonized for days looking for the right car at the right price. Joe did it for me and made extra calls to assure it. More
It was great experience Everyone was helpful and so nice. They got me exactly what I needed and the payment I wanted. The salesman Joe was great walked me through the process Everyone was helpful and so nice. They got me exactly what I needed and the payment I wanted. The salesman Joe was great walked me through the process and answered all my questions. No BS just straight forward service! Will not go anywhere else! More
The Employees were amazing to deal with. I recommend Jeff Friendly staff that makes tour car buying experience pleasant. I would highly recommend Staffilinos to any one. Jeff was an amazing salesman. I know w Friendly staff that makes tour car buying experience pleasant. I would highly recommend Staffilinos to any one. Jeff was an amazing salesman. I know where I will go in the future when in the market More
Great people.Great car,Great prices. I went to look at one car and ended up buying a total different car.The salesman Tom was wonderful.Great personality ,And good looking too.I know I sh I went to look at one car and ended up buying a total different car.The salesman Tom was wonderful.Great personality ,And good looking too.I know I shouldn’t have said that,but I did.Lol .They went out of their way to help me finance my car and overall am just very pleased with my whole experience.I definitely recommend Staffilinos. More
Honest, personable salesman, good deals. This was my first experience buying a newer (used) car. The salesman, Jeff, was very understanding of this and was very honest with me. When I told h This was my first experience buying a newer (used) car. The salesman, Jeff, was very understanding of this and was very honest with me. When I told him that I wanted to look around at some other dealers, he was very understanding with me and didn't try to pressure me into making a deal immediately. I ended up buying my 2017 Chevy Cruze from them, despite getting a lower offer for a similar car (2017 Kia Forte). The reason I did this is because Jeff was upfront about the pricing and was low pressure, which I cannot say is true about any of the other three dealerships I have visited this week. More
Best vehicle buying experience I have had! I struggled with the purchase of a new vehicle,.... especially in the local area. I recalled my step-son purchasing a truck last year from Staffalino' I struggled with the purchase of a new vehicle,.... especially in the local area. I recalled my step-son purchasing a truck last year from Staffalino's and what an awesome experience he had. So, I was in the market and decided to give them a shot at my business. I found a truck that I was interested in and e-mailed the dealership. Jeff called the next day. I can tell you that I have purchased many vehicles over the years. I mostly go out of the area because no one around here wants to deal. For the most part, dealerships and salesmen around here are the stereotypical shisters. Not with Jeff and not at Staffalinos. I was up front with Jeff telling him what I wanted, where I needed to be payment wise and at what terms. Jeff didn't play games or try to play games, he got me what I wanted. Within 24 hours after meeting with him, my new Silverado is sitting in front of my house. I will be back next time I am in the market and I will deal with Jeff. Two awesome vehicle buying experiences in a year at Staffalios; yes, Jeff earned my business! Thanks Jeff!!! More
Our go to dealership! This is the third car my family and I have purchased here, and we have been more than satisfied every time. The staff is so friendly and Tom Brown is This is the third car my family and I have purchased here, and we have been more than satisfied every time. The staff is so friendly and Tom Brown is very helpful! I couldn’t be happier with the process of this purchase. More
Best experience ever!!! Tom was awesome, friendly and very professional. I would recommend anyone to buy here. Pricing was lowest in the area and worth every dollar!!!! Thank Tom was awesome, friendly and very professional. I would recommend anyone to buy here. Pricing was lowest in the area and worth every dollar!!!! Thank you Tom and Staffilino Chevrolet👍🏾👍🏾👍🏾???? More