Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
St. Helens Chrysler Dodge Jeep Ram
Warren, OR
229 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
229 Reviews of St. Helens Chrysler Dodge Jeep Ram
July 27, 2022
Bought a 2019 ram 2500 from them and they ordered my recall for my hpfp because it pushes metal flake in to the fuel system causing the motor to shut down. Well they order it got the part then told me t recall for my hpfp because it pushes metal flake in to the fuel system causing the motor to shut down. Well they order it got the part then told me there is no remedy for it so I called ram customer service they said that there is a remedy for it it's changing the hpfp so now there is a case with ram and them I really just want my recall done so I don't have to worry when driving my truck on the hiway at 70mph and have it just shut down especially when I have a 3 year old in the back seat more the 70% of the time their service advisor constantly doesn't pick up the phone so there is no way for me to even schedule the appointment let alone they won't let me schedule it because they claim there is still no remedy so why done ram the manufacturer say there is pretty sure the manufacture know more the so.e service advisor that can't even figure out how to answer the phone More
by Codey guerreiro
Employees Worked With
Billi clark, Andrew Suvanvej
July 21, 2022
Brought in my 2020 gladiator with about 30,000 miles because there was a flashing dash light, saying my rear differential was unlocking at highway speeds. Was told the whole rear diff would need to be r because there was a flashing dash light, saying my rear differential was unlocking at highway speeds. Was told the whole rear diff would need to be replaced. I bought the jeep heavily modified, and didn’t know if the diffs had been regeared. When I asked if the warranty was still good if it was regeared, I was told that it shouldn’t matter, because the whole rear assembly was being replaced. 2 1/2 months later, I get a call that “we have a problem. We had no idea this thing was regeared”. The gladiator has a 4 1/2 inch lift, and sits on 38 inch tires. Dealer said they could put stock gears in the front to match the brand new stock geared rear diff. (At my expense). That meant lowering the jeep and putting stock wheels and tire size, and suspension back in. (At my expense). I chose to take the gladiator to another shop, and have them put gears in the rear that match the non stock front gearing. When the 2nd shop got the gears in and went to install them, they found the new rear diff assembly with the ring and pinion gears with teeth sheared off, and elocker destroyed. They had to order another new rear differential, and $5,800 later, returned my jeep to me with the dealership damage repaired. The dealership said they would have a meeting with upper management the day after 4th of July, and contact me the next day with a resolution. The dealership has since refused to accept or return my calls. Worst experience I’ve ever had at any dealership. I’ve purchased vehicles here before and wasn’t treated fairly. Not sure what happened to this dealership. Anyone know a good attorney, or what kind I would need? There is no way the technician didn’t hear the teeth breaking off the ring and pinion gears. I was told the jeep was safe to drive in that condition, just don’t put it in 4wd. The tech knew the brand new rear differential was damaged, and said nothing about it. Shame on the tech, and shame on the dealership for blowing this off for weeks. More
by rickydeesearcy
Employees Worked With
Andrew Suvanvej, William Hatton, Ron Miller, David Flowers, Charlotte Keith, Mike Laramee
June 28, 2022
Went faster than I thought it would take. chatting online went very well with Jennifer the night before I went in to sign and pick up. I hope they mail me a Chrysler hat. Thanks everyone!!! chatting online went very well with Jennifer the night before I went in to sign and pick up. I hope they mail me a Chrysler hat. Thanks everyone!!! More
by Laurie Lu
Employees Worked With
Jennifer
June 23, 2022
You guys kept your word despite the ability to jack the price of my new truck up 10k. It took a little going round but you managed to keep your word. For that i would like to keep doing business with you a price of my new truck up 10k. It took a little going round but you managed to keep your word. For that i would like to keep doing business with you all. Thank you so much! Corey b. More
by bernadotc
Employees Worked With
mak boring
June 21, 2022
Our company needed a new Super Duty, with no luck locally finding one, St. Helens Ford pulled through! Andrew, Amanda, Tiffany and crew were an absolute pleasure to work with! Needless to say, we'll be back! finding one, St. Helens Ford pulled through! Andrew, Amanda, Tiffany and crew were an absolute pleasure to work with! Needless to say, we'll be back! Thank you Greg (SWLS) More
by SWLS_Greg
Employees Worked With
Amanda Supry
May 27, 2022
I bought my first new pickup from Jennifer and it was the easiest process I've been through. No hard selling, no "let me ask my manager" games, just good honest customer service. The vehicle she found for me easiest process I've been through. No hard selling, no "let me ask my manager" games, just good honest customer service. The vehicle she found for me exceeded expectations while fully respecting my modest budget. She even went the extra mile and picked me up at my house, in the new truck, to sign papers. I mean.. WOW! I couldn't be happier with my truck and her support. Thank you! More
by Adam U.
Employees Worked With
Jennifer Dominquez
May 11, 2022
Second vehicle this year. Took great care of us. Was able to get our vehicle ahead of the time frame indicated by giving us one they had already in the order line. Saved us 6- Took great care of us. Was able to get our vehicle ahead of the time frame indicated by giving us one they had already in the order line. Saved us 6-10 months waiting. They did not hype the price due to the shortages. We have a third one in the works. Shop local, buy local, support local businesses. We bought a Ford Maverick two months ago and I love it and now we bought a Transit Connect Van for our business. More
by kadellr45
Employees Worked With
Amanda Supry
May 11, 2022
Second vehicle this year. Took great care of us. Was able to get our vehicle ahead of the time frame indicated by giving us one they had already in the order line. Saved us 6- Took great care of us. Was able to get our vehicle ahead of the time frame indicated by giving us one they had already in the order line. Saved us 6-10 months waiting. They did not hype the price due to the shortages. We have a third one in the works. Shop local, buy local, support local businesses. We bought a Ford Maverick two months ago and I love it and now we bought a Transit Connect Van for our business. More
by kadellr45
Employees Worked With
Amanda Supry
May 07, 2022
They took the time needed to help us find the perfect vehicle. Never felt rushed or pressured. I feel that they go the extra mile and make buying a new vehicle fun. Not like a typical dealership. vehicle. Never felt rushed or pressured. I feel that they go the extra mile and make buying a new vehicle fun. Not like a typical dealership. More
by Harley.stout13
Employees Worked With
Victor
April 25, 2022
Picked up My 2022 F-350 from these folks last week. I love it!! Amanda was amazing to work with, she was willing to make tweaks to the build along the way, and I was impressed with the honesty in the p I love it!! Amanda was amazing to work with, she was willing to make tweaks to the build along the way, and I was impressed with the honesty in the price arrangement!! More
by jckulla
Employees Worked With
Amanda Supry
