St Charles Nissan

The service staff here is so friendly and helpful and I trust them to tell me the truth about my car. I am treated respectfully when I go in there. They call me by name when I get out of my car-talk abou trust them to tell me the truth about my car. I am treated respectfully when I go in there. They call me by name when I get out of my car-talk about feeling welcome! They offer additional services, like washing my car for me. I feel safer going there. More

wonderful experience, I only buy our vehicles through St Charles Nissan as they are friendly, professional and knowledgeable. Overall a very good experience. I will continue to buy our vehicles whether the Charles Nissan as they are friendly, professional and knowledgeable. Overall a very good experience. I will continue to buy our vehicles whether they are new or used through St Charles Nissan. More

I went to St Charles in November 2011 to buy a Nissan versa from Paul Hinton. Paul was very helpful and friendly throughout the buying process and I have recommended several friends to look up Paul when versa from Paul Hinton. Paul was very helpful and friendly throughout the buying process and I have recommended several friends to look up Paul when they want to buy a car. I told Paul Hinton the reason I was buying a versa from him and ST Charles Nissan was the service department. My story is a little different from, why does a person go to a certain dealership to buy a car and here is my story. A while back, I had two Nissans that needed service work done and St Charles was the only dealership who could resolve the problems that my Nissans had. The work was done under warranty, with a great care to details that was needed to resolve the issues with my Nissans. Bill, Paul and Nate impress me with great customer service, great Quality of Work, a very friendly attitude that lead to a great Overall Experience. I know first hand that other dealership could learn allot from St Charles Nissan business model on dealing with customers on a daily basis. I know when any one is in the market for a car or need service work done on their Nissan, I will point them toward St Charles Nissan. More

Friendly sales department, helped find car that suited me, showed several cars that were in my style and price range, made financing easy, really took the whole day to help me. I left this dealership fee me, showed several cars that were in my style and price range, made financing easy, really took the whole day to help me. I left this dealership feeling happy about my purchase. Andy was great! More

We have dealt with Joe Caswell at St. Charles Nissan since 2005 and we are always so happy when we leave there! We have actually bought a total of 8 cars there!! We will continue to do business there al since 2005 and we are always so happy when we leave there! We have actually bought a total of 8 cars there!! We will continue to do business there always! They are so helpful and they always do their best to meet our needs, we tell EVERYONE about them and Joe of course :) More

Overall, it was a good experience. They worked on getting me a great interest rate as well as worked with me to get the price of the vehicle within my expectations. me a great interest rate as well as worked with me to get the price of the vehicle within my expectations. More

I was in the process of purchasing a new car and went in to look at the new Versa. I was extremely disappointed in the car. I was about to leave when our salesman, Joe Caswell, suggested I test drive a Se to look at the new Versa. I was extremely disappointed in the car. I was about to leave when our salesman, Joe Caswell, suggested I test drive a Sentra. I liked the Sentra a lot. I explained to Joe that I was still shopping around and would let him know. It came down to a choice between the Kia Forte and the Sentra. I asked both dealers to give me their best offer. St Charles worked with me and got me a better deal. I felt no pressure from Joe at any time throughout the process and he was very professional about the entire process. More

I went to this dealership with my father to lease a new Altima. I felt so good about the deal my dad got, I ended up buying a new car for myself. I would not have done that if it wasn't for Andy. I woul Altima. I felt so good about the deal my dad got, I ended up buying a new car for myself. I would not have done that if it wasn't for Andy. I would recommend Andy to anyone! More

Came in to St. Charles Nissan, and being a car enthusiast, I am always a little nervous to give my car to any dealership. I spoke to Mike Metz and informed him how picky I was and concerned that enthusiast, I am always a little nervous to give my car to any dealership. I spoke to Mike Metz and informed him how picky I was and concerned that I would get the proper care for my car. He informed me that he would personally make sure my car was taken care of properly. He made me feel at ease and went the extra mile to take care of me and my car. He even personally found me in the parking lot to tell my my car was completed. Mike Metz went above and beyond the call of duty. I feel more than comfortable to go back and I will definitely go back to Mike for his exceptional customer service. More

The service is always very professional. Our sales rep is knowledgeable and went the extra mile to be sure we got the vehicle we expected. At the end of the sale, he walked through the vehicle operations is knowledgeable and went the extra mile to be sure we got the vehicle we expected. At the end of the sale, he walked through the vehicle operations with me so I was aware of all the features and maintenance requirements. More