St Charles Nissan

Great experience with this dealership! Had a great experience with every aspect of this dealership...from sales to delivery!! Would recommend this dealership to anyone! I love my Nissan R Had a great experience with every aspect of this dealership...from sales to delivery!! Would recommend this dealership to anyone! I love my Nissan Rogue! More

Unprofessional and Pushy Dealership We will never buy a car from this dealership. Aside from the top of the line Rogue we test drove and were NOT impressed with, the customer service we We will never buy a car from this dealership. Aside from the top of the line Rogue we test drove and were NOT impressed with, the customer service we received was extremely poor. My husband came in one morning and spoke with a salesman, and the salesman was relentlessly calling and emailing us. It definitely came off as annoying and desperate. A couple days later we both came in, test drove the new Rogue. Talk about a boring car. After coming from a Ford dealership and seeing a new Escape (which we ended up purchasing), there is no way we would ever buy a Rogue. For the same price, we got a much nicer vehicle. We drove the Rogue, and sat down with a different salesman, and then he went to get his manager. Said manager sat down, and actually said, "Whatever you do, don't buy a domestic car." We are all for promoting the brand you sell, but to actually tell someone not to buy a domestic car, that did it for us. We will never be back and will definitely not recommend this dealer to anyone. More

Over The Top Just bought my 2015 rogue sl awd. The sever was ell excellent. The was best in town. I drove escapes(felt cheep) rav4 (too high) and other too. By far Just bought my 2015 rogue sl awd. The sever was ell excellent. The was best in town. I drove escapes(felt cheep) rav4 (too high) and other too. By far the rogue was best value and quality for the money. The whole team help us achieve our budget. All I have to say is Sstill Charles Nissan is OVER The TOP More

Horrible Experience My Wife and I filled out a survey about her Hyundai Sante Fe and the Operations manager called because of a low score. We had issues because the seat My Wife and I filled out a survey about her Hyundai Sante Fe and the Operations manager called because of a low score. We had issues because the seatbelt is very uncomfortable. We were told by the operations manager that after talking to the mangers at the Hyundai and the Nissan dealership that they would be able to work a deal for a different car. We were looking to get a Nissan Rouge (because that is what my wife had before and loved it). We spent 4 hours after the dealership looking at cars and then hearing that if they car was less money we would be able to work the deal for you. First of all, that was never clarified when we were asked to come into the dealership to look at the issue with the Sante Fe and talk to them about getting a new vehicle. We lined up a babysitter and came into the dealership to work with them and this and spent almost 4 hours for nothing. This was not handled well at all. Nobody asked brought up the cost involved to be able to trade in our Santa Fe for the Rouge. Nobdy seems to have really done any research up front or bothered to asked us any questions, before telling us to come into the dealership. It seems that if you are going to ask someone to come into a dealership for 4 hours you would have your "ducks in a row". I also brought up these concerns, Kevin (the Hyundai the sales manger) was condescending when asked about why we were asked to come in to work the the root problem. And nobody bothered to look into this. All he could say, is I hope you are not mad at us? Needless to say, at some point we were happy with this dealership and likely would have bought many cars from there based on our first experience with St. Charles Hyundai/Nissan. More

Excellent Experience! This was the best experience I have ever had with any sales person I have ever dealt with! Dan Gibbons was very professional and eager to get us every This was the best experience I have ever had with any sales person I have ever dealt with! Dan Gibbons was very professional and eager to get us everything we wanted in a car and a comfortable payment we could afford. He was so pleasant to work with and we will definitely be back to buy cars from him in the future. I will be handing his card to everyone I know in the business to buy or lease a vehicle in the future. Thanks Dan Gibbons for making our car buying experience so memorable and pleasant. More

Great Dealership! I've bought at last 5 cars from this dealership, as my last 2 cars were Nissans. I will continue to be a loyal customer as I always receive first clas I've bought at last 5 cars from this dealership, as my last 2 cars were Nissans. I will continue to be a loyal customer as I always receive first class treatment, and always greated with smiling people. Andy Pomeroy has helped me with my purchases, and will continue to be my "go to" sales person! More

Best experience possible during car sales I recently leased a brand new vehicle from Jason Kresko at St. Charles Auto. It was a wonderful experience. I know I got what I consider a good deal a I recently leased a brand new vehicle from Jason Kresko at St. Charles Auto. It was a wonderful experience. I know I got what I consider a good deal as I shopped other dealerships first. Jason actually seemed to care that I got a good price and good service instead of a higher commission for himself. I have already referred numerous friends and colleagues to him. More

Dan Gibbons was great to work with! I knew my lease was going to be up on my 2011 Nissan Armada and wanted to get another one. Dan Gibbons took the time and listened to what I was lookin I knew my lease was going to be up on my 2011 Nissan Armada and wanted to get another one. Dan Gibbons took the time and listened to what I was looking for. Asked what I liked about my 2011 and what I would like to improve. He also took note that we wanted to stay close to our payment that we had with the 2011. Dan did an extensive search of the inventory and presented me with three options (good better best). Although it was above our current payment we chose the "better". Dan is very intelligent and knowledgeable about the Nissan line. I have to say that everyone we have interacted with at St. Charles Nissan are very professional. We will definately be customers for a long time. More