St Charles Hyundai

Aaron was very nice to work with. We understand he is new to the Hyundai store, but he was very knowledgeable and thorough in working with us to get the vehicle we wanted and didn't make it a nightmarish exp to the Hyundai store, but he was very knowledgeable and thorough in working with us to get the vehicle we wanted and didn't make it a nightmarish experience. Some times it can be a chore to buy a new car, this was a pleasant experience for us thanks to both Aaron and Craig Stevens. More

I have purchased two vehicles from this dealership, 2008 Elantra & 2013 Accent. They are no pressure & easy to work with. I just purchased an Accent and the bang for the buck is unbelievable. I also have Elantra & 2013 Accent. They are no pressure & easy to work with. I just purchased an Accent and the bang for the buck is unbelievable. I also have my Elantra serviced there. The overall experience is great. More

The staff was very friendly and helpful. Especially my sales representative, Aaron Litton. He was very helpful and patient. Craig Smith the finance rep. was also very helpful and took time to explain ever sales representative, Aaron Litton. He was very helpful and patient. Craig Smith the finance rep. was also very helpful and took time to explain everything in detail. Overall a very good experience. More

Everyone was patient and professional. Probably the best dealership experience I have had in the last 10 years. I am definetly going back for my next SUV next year. dealership experience I have had in the last 10 years. I am definetly going back for my next SUV next year. More

We called and spoke with Jason Freed and let him know our price range and what we were looking for. He called back within 15 min. with a list of vans he could get in our price range. He was very busy so he f price range and what we were looking for. He called back within 15 min. with a list of vans he could get in our price range. He was very busy so he found someone to show us the vans. Rod Alford was very nice and worked with us to get a excellent deal on a van. This is the 5th vehicle our family has purchased from St.Charles Automotive. We highly recommend this dealership and Rod Alford. St. Charles Automotive has very friendly staff and really wants to give you a great deal! We will be back to purchase another vehicle from Rod soon. More

This sales man helped me with my purchase of my new car and I very happy with it. He did a great job. in and out in now time thanks again I will be sending you some customers thank robin and I very happy with it. He did a great job. in and out in now time thanks again I will be sending you some customers thank robin More

Chris gave excellent customer service while answering all of my questions from auto body estimates to pricing on window tinting. I will continue to take my vehicle to this dealership for all of my oil change of my questions from auto body estimates to pricing on window tinting. I will continue to take my vehicle to this dealership for all of my oil changes. More

I generally abhor the car buying process, BUT Jason made the process painless. He was attentive, personable, knowledgeable, helpful and expedient! Because of him, I will definitely recommend St. Charles Au the process painless. He was attentive, personable, knowledgeable, helpful and expedient! Because of him, I will definitely recommend St. Charles Automotive and the Hyundai product. Thank you. More

We received great service. The sales rep was very helpful and informative. He went over all aspects of the car and he programed the radio and set up our cell phone. and informative. He went over all aspects of the car and he programed the radio and set up our cell phone. More

I currently live in Arnold, Missouri. My belief in this service department is so great that I am willing to take the time and miles (25 miles one way) to this dealership for my servicing. I bought my car service department is so great that I am willing to take the time and miles (25 miles one way) to this dealership for my servicing. I bought my car from this dealership in 2006 and have had a long standing great relationship with this service department and the service manager. Bob Reck, the service manager, has literally saved me hundreds of dollars in service work with his knowledge and proactive approach at dealing with a problem when it is small and inexpensive rather than waiting until it becomes a huge problem costing lots of money. He goes the extra mile at inspecting my car himself to make sure it passes the quality workmanship test that he stands behind. He is very honest and goes out of his way to make customers aware of coupons, and things to be aware of in the future that might cost money (new tires, brakes, etc.) so that the customer can budget for those items in the future. We have come up with a proactive schedule for maintenance to my car so that it gets all the required servicing but not all in one visit so that it blows the budget. His dealership service department throws in a free car wash, vacuuming and wipe down of all surface areas within the car automatically. I don't even have to ask them to do it. They do not waste time by having my car in for servicing an extraordinary amount of time. They service my car and get me back on the road so that I can do other things with my day. They treat my car, even with 113,000 miles on it as if it is a new vehicle. The service department here is careful to make sure that the customer fully understands the problem, the cost, and what your options are prior to work being done. When you get the bill, the service attendant will go over each of the work items to make sure the customer understands what work took place and that you were happy with the outcome. I have never had a bad experience at this dealership with expectations, price and quality of workmanship. I would gladly recommend a lifetime worth of servicing through this honest, upfront, and caring staff of this dealership. A special appreciation to Bob Reck, the service manager for his great job at saving this customer money and his customer relations skills. More