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St. Charles Chrysler Dodge Jeep Ram - Service Center

St. Charles, IL

4.7
142 Reviews
Call Service Center (866) 651-4288

142 Reviews of St. Charles Chrysler Dodge Jeep Ram - Service Center

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June 15, 2023

Paul was an excellent with my vehicle he kept me informed throughout the process .Really good guy. More

by Lavellebaldwin24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Zegar
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul who works in service was excellent
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Jun 16, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello and thank you for your high star rating. We're happy to see that your experience with our Sales Team here at St. Charles Chrysler Dodge Jeep Ram was excellent. We strive to deliver a great experience to all of our valued customers. We hope to see you again soon!

June 08, 2023

Great service, all staff are respectful and attend people instantly. I’d rate it a solid 10 More

by Juanpino454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josef
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Jun 08, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Our Service Team here at St. Charles Chrysler Dodge Jeep Ram is proud to read that you had a respectful and great experience with us. Please feel free to contact us again if we can do anything else to assist you.

June 06, 2023

St. Charles Jeep is the BEST. The service manager, Bryan Kenealy, is HANDS ON to make sure you are satisfied. I live in the City of Chicago and do not mind driving over an hour each way to St. Char More

by brettnovack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We are thrilled to learn that our Service Team provided you with hands-on assistance at St. Charles Chrysler Dodge Jeep Ram, Brett! It is an honor to be your choice and we are so glad that you had a wonderful experience with our location. Thank you for your kind words, take care.

May 31, 2023

Excellent service, courteous, professional staff in every department, easy to make or set appointments with service. More

by Vic P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Jun 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello Vic, thank you for your high star rating. We're happy to see that your experience with our Service Team here at St. Charles Chrysler Dodge Jeep Ram was excellent. We are glad to learn that it is easy to set appointments with our Service Department.

May 30, 2023

They had me in and out in less than 90 minutes for basic maintenance and tire rotation. More

by bakercj102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

It sounds like you had a very efficient five-star experience with our Service Department. Thank you for bringing your vehicle to us at St. Charles Chrysler Dodge Jeep Ram and we look forward to servicing your car again when needed.

May 30, 2023

While it took a week to get my vehicle in for service, it was fixed within 48 hours. 2nd time in for ac repair on a vehicle I’ve owned for less than 10 months - I am hopeful that this time the issue is resol More

by pook0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
May 30, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, thank you for your business and feedback. We are pleased to learn that your service experience with St. Charles Chrysler Dodge Jeep Ram went well. It is an honor to be your choice, please feel free to let us know if there is anything else we can do for you.

May 25, 2023

I received fast accurate quality service with a friendly quality technician. I will be returning for future service. Way to go guys ! More

by Dadad52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
K. D
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May 26, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the excellent rating and review. We are happy to see our Service Team at St. Charles Chrysler Dodge Jeep Ram was able to provide fast and accurate service. We thank you for your business.

May 23, 2023

Nice people to deal with. Got the service I asked for and wasn’t hasseled More

by Mjshaq1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
May 24, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, and thank you so much for your positive 5-star review. It's great to read that you had a nice and hassle-free experience here at St. Charles Chrysler Dodge Jeep Ram. Have a wonderful day.

May 08, 2023

Very good honest service. Prompt appointment and service. Oil,filter change ,tire rotation, cabin filter took a little longer than anticipated. More

by Ricardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
Report | Print
May 19, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Ricardo, thank you for taking the time to leave a positive rating and review for us at St. Charles Chrysler Dodge Jeep Ram. We are happy our Service Team was very prompt and able to assist you with your oil change and tire rotation. We thank you for your business.

April 22, 2023

Great service, took a little longer than normal though. App was at 12:30, I there @ 12:10 but didn’t get done till 2:52. Other than that everything was fine. More

by jonathandeninger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Winklepleck
Report | Print
May 02, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Jonathan, thank you for your great feedback. We are happy to know that you received great service at St. Charles Chrysler Dodge Jeep Ram. We truly appreciate your patience and we welcome you back for any future needs.

May 03, 2023 -

jonathandeninger responded

Thanks. I will continue to be a customer because I like the people there, the service and the Jeep products.

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