St. Charles Chrysler Dodge Jeep Ram

Jeep Purchase Rob Capozziello and his team at St. Charles Chrysler Dodge Jeep were outstanding to work with. Rob and his team were easy to work with, helpful, know Rob Capozziello and his team at St. Charles Chrysler Dodge Jeep were outstanding to work with. Rob and his team were easy to work with, helpful, knowledgable, and overall great people to consult regarding a new vehicle purchase. Our family recommends working with Rob and his team at St. Charles Chrysler Dodge Jeep! Thank you Rob! Ryan More

Came Thru Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was purchas Edmund really stepped up. The dealership closed at 9 and we were there until 10:30. He took the time to explain thoroughly the vehicle I was purchasing. He even requested we come back in the Spring time to show us the Sky option on our Jeep. More

Good helper nd dint give up on our offer Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They had go Hard working nd very helpfull everybody was nice to me and my famly. We will recommend nd in future will go back again to buy another car. They had good hot chocolate and have a big car invintory. This was our time buying a car and feel like we made a good choice, they really helped us sticking to out bugdet. More

Unprofessional stuff, financial department. Very unprofessional stuff. Rude sales management and clueless financing department. Not worth going there even for better price they will get you no m Very unprofessional stuff. Rude sales management and clueless financing department. Not worth going there even for better price they will get you no matter what & you will pay on the end, lmao. What a place! Didn't realize they still exists! More

Awesome experience! Manny and Luis were FANTASTIC! They were so willing to work within my budget in order to get me into a vehicle I would love. I cannot say enough won Manny and Luis were FANTASTIC! They were so willing to work within my budget in order to get me into a vehicle I would love. I cannot say enough wonderful things about their customer service. I will continue to go back to them for any new vehicle purchase I may need. I highly recommend this dealership and these two awesome men! Thank you so much for such a positive car purchasing experience. More

Lies, Scam and BS! Went with my daughter to buy a new jeep wrangler. After going thru the process, test drive and agreeing on a price and pulling out the checkbook to ma Went with my daughter to buy a new jeep wrangler. After going thru the process, test drive and agreeing on a price and pulling out the checkbook to make a good faith down payment, the whole pricing and structure of the purchase began to change as the real scam and details began to emerge. What a crock of schlepp did that dealership dish out. Full of lies, deception, and a complete waist of time. Walked out with check in hand. Wasted two hours of my time. More

Wouldn't Recommend Bought our Certified Jeep Grand Cherokee there back in May. Was hands down the worst customer service we've ever experienced. We called the day before Bought our Certified Jeep Grand Cherokee there back in May. Was hands down the worst customer service we've ever experienced. We called the day before to let them know that we will be in around 8AM. They said they will have the vehicle pulled up for us. We arrived and it was still in the lot. We test drive the Jeep. Our salesmen Frankie was nice, but didn't have a clue about the vehicle. He tried telling us that the 20" wheels were 17"...if he knew anything about vehicles he would know the wheel size is listed on the tire or even just by the look. He then continues talking about the Jeep, with very little knowledge of the vehicle. We understood he is new and proceeded to go through the buying process. We start negotiating and he brings out the pricing agreement paper. Come to find out the "Certified" label comes with an additional cost ($17-$1800) added on to the price listed. An under spray for $1k+ and wheel locks for $200 were added to the sheet. We were told the vehicle already had the wheel locks installed - it did not. During negotiation his sales manager came out to help. We tell them to take the under spray and wheel locks off and voice our frustration with the advertised price of a "certified" vehicle. He blamed the marketing department. We finalize everything and get in the Jeep. No floor mats are included and the tank is 1/8 full. Frankie goes inside to get us floor mats and comes back out to tell us he cannot do anything as it is an as-is sale per his manager. How can you sell someone a vehicle with 1/8 tank of fuel when they are spending 30k+ at your dealership? Feel free to contact me to how you will fix this. Jordan More