St. Charles Chrysler Dodge Jeep Ram
St. Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Hamzeh was very helpful, professional, and friendly throughout the entire process. He took the time to answer all my questions and made everything easy and stress-free. I truly appreciate his excellent throughout the entire process. He took the time to answer all my questions and made everything easy and stress-free. I truly appreciate his excellent customer service and would highly recommend him to anyone. More
I had a great experience working with hamzah He was very friendly, professional, and patient throughout the entire process. He made everything easy and stress-free, answered all of my questions, and never m friendly, professional, and patient throughout the entire process. He made everything easy and stress-free, answered all of my questions, and never made me feel pressured. You can tell he genuinely cares about helping his customers find the right vehicle. I’m very happy with my purchase and would definitely recommend Hamzah to anyone looking for a new or used car. Thank you for making the whole experience such a great one! More
Great honest salesman. You never know who you can’t trust at a car dealer but Hamza is it! You never know who you can’t trust at a car dealer but Hamza is it! More
"I had a great experience working with hamzeh on the purchase of my car , He was helpful, honest, and easy to work with I highly recommend him purchase of my car , He was helpful, honest, and easy to work with I highly recommend him More
Got me in at no interest in a great grand Cherokee , went above and beyond and got the car delivered , thank you Hamza ! above and beyond and got the car delivered , thank you Hamza ! More
It was a great experience KainLingenfelter was extremely helpful and very professional. Thank you very muc. helpful and very professional. Thank you very muc. More
Second car with this dealership. Kain and Ash helped us this time to get a great deal. We highly recommend them! Kain and Ash helped us this time to get a great deal. We highly recommend them! More
Brought in my Jeep for a factory recall! The service was done in a single day! The service performed was both professionally and promptly completed! The service was done in a single day! The service performed was both professionally and promptly completed! More
As far as the sales staff, they were very nice to deal with. Not aggressive in any way. A very pleasant experience. Frank was very nice. Everything after that was awful. The finance person made a lot with. Not aggressive in any way. A very pleasant experience. Frank was very nice. Everything after that was awful. The finance person made a lot of errors on our paperwork which we had to have corrected complicating the process, and he cost us more time and money to transfer personalized plates on our own than we should have had to deal with. We attempted to have a civil discussion with the General Manager about our experience which led to this review. To be clear, we just wanted to discuss our experience with him. He exhibited some of the most unprofessional behavior I have encountered in a business or professional setting, and he was especially unpleasant towards my spouse. We have been Jeep owners for many years, and enjoy having them. With that, I will not buy a vehicle from this dealer again, and would not recommend this dealer to anyone else. There are just too many other options out there than to be treated like that during what for us is a big purchase. More
Angel was wonderful to work with and very thorough. I highly recommend working with him. Ash was a pleasure, too. Thank you! I highly recommend working with him. Ash was a pleasure, too. Thank you! More


