St. Charles Chrysler Dodge Jeep Ram

Excellent Dealership Got a great deal! Thanks to Sam, Luis, John, and Jose for going above and beyond to give us a great experience! If you are looking for a new our used Got a great deal! Thanks to Sam, Luis, John, and Jose for going above and beyond to give us a great experience! If you are looking for a new our used vehicle go see these guys!!! More

Communication breakdown...but things work out in the end! Back in 2016 I bought my current Ram 1500 from Manny Gonzalez at this dealer. My wife and I visited this dealership back in June and spoke with Sam re Back in 2016 I bought my current Ram 1500 from Manny Gonzalez at this dealer. My wife and I visited this dealership back in June and spoke with Sam regarding one of their custom Jeep Wranglers. My wife and I had some concerns about the handling of this Jeep and he said he would get it down to service to be looked at. A few days went by and we were awaiting word of the status of the Jeep. We made a few calls over the next few days/weeks, as well as emails. There was a lack of follow up on our questions, which caused my wife and I have moved on in our search for a new vehicle at a different dealer. FOLLOW UP...good news we were inspired to reach out once again to St Charles by the reduced price on the custom Jeep Wrangler, and the positive reviews of Haley Beyer. Thankfully Manny returned to the dealership! I experienced nothing but a warm friendly greeting, great service, and a quick negotiation which respected the time of ALL involved. We made a deal on a vehicle which was not on the lot. We wound up in a Wrangler service rental for the week. This was a mixed blessing, we found out that we really loved the Wrangler, but it was not the fit for our commute/use. Manny was totally understandable as I felt quite embarrassed that we negotiated a deal and it wasn't until my work commute that we realized that it was not the right fit. We had one last "off-road" vehicle to consider on our list...the initial numbers did not work out, but Manny recommended the 19 1500 Laramie which was comparable to our existing Ram. Haley did an amazing job of showing us the new 19 Ram, and comparing it to our existing 16. She is extremely knowledgeable and a joy to work with...if you don't like dealing with the typical sales attitude...Haley is what you are looking for. Vehicles sell themselves, it is up to the salespeople to know the vehicle, show you the vehicle, and allow you the "no pressure" attitude to consider your options. Manny once again respected our time, and we were able to come to a quick negotiation that satisfied everyone involved. It was a busy weekend at the dealer, things could have moved a bit faster, but things did flow pretty smooth. If I could remember the name of the finance manager, I would recommend him as well...once again not pushy, knew his job inside and out, respectful, funny, and made a stressful confusing job of signing much easier. I will be giving service another chance as there are a few items they need to deal with that have been found...we shall see. More

Amazing experience!!! If you are looking for a Jeep, look no further than the Jeep in St. Charles! My fiancé and I looked around at a couple Jeep dealerships in the area an If you are looking for a Jeep, look no further than the Jeep in St. Charles! My fiancé and I looked around at a couple Jeep dealerships in the area and none compared to this one. The atmosphere and staff were exceptional from the moment we walked in! Haley is beyond knowledgable about the Jeep product and is very helpful! Both Haley and Sam were easy to work with and truly cared about our wants and needs and we are so grateful for that! We are so happy with our Jeep Grand Cherokee Altitude purchase and couldn't have done it without the amazing staff here! Thank you so much for such a wonderful experience and we look forward to doing business with you in the future! More

Liars Internet dept lies. Everyone tells you they are a manager. Not honest. Hard to get any answers and they tell you one thing then it’s another. Beware! Internet dept lies. Everyone tells you they are a manager. Not honest. Hard to get any answers and they tell you one thing then it’s another. Beware! More

Nice and lovely people! They attended us fast! I recommend the dealership they have nice people, and they attend fast! Service is great! They are great at explaining everything in the process of bu I recommend the dealership they have nice people, and they attend fast! Service is great! They are great at explaining everything in the process of buy a vehicle! More

Perfect Car Buying Experience My daughter wanted a Jeep Wrangler and I didn't know very much about them. We stopped at St Charles Chrysler Dodge Jeep and Ram and spoke to Haley Be My daughter wanted a Jeep Wrangler and I didn't know very much about them. We stopped at St Charles Chrysler Dodge Jeep and Ram and spoke to Haley Beyer. She was great! Haley was friendly and knowledgeable. She answered all of our questions and took the fear out of buying a new car. I wasn't ready to buy that day and I didn't feel that cars sales pressure that I have always felt at other dealerships. As we left that day I said we will buy from Haley when the time is right. Couple of months later we went back and Haley helped us pick out the Jeep Wrangler we were looking for. I would highly recommend this dealership and remember to ask for Haley Beyer. More

Great experience overall Probably the best car buying experience I’ve had from beginning to end! Thank you to Haley, my sales person, she was awesome, friendly and patient! Probably the best car buying experience I’ve had from beginning to end! Thank you to Haley, my sales person, she was awesome, friendly and patient! More

Great experience at Jeep! So grateful we had Haley! She was awesome. She did everything she could to accommodate us and made sure we left the dealership happy. I couldn’t h So grateful we had Haley! She was awesome. She did everything she could to accommodate us and made sure we left the dealership happy. I couldn’t have asked for a better experience at the dealership. More