St. Charles Chrysler Dodge Jeep Ram

Great Experience Great salespeople, friendly, stayed in contact with me during the process. Everyone was friendly and explained what they were going to do and confirm Great salespeople, friendly, stayed in contact with me during the process. Everyone was friendly and explained what they were going to do and confirmed they did it when they said they would. More

Kevin Lauf- top sales guy! I worked with Kevin last year and he helped me get a great deal with a 2019 Jeep Cherokee. He was very professional, responsive and had great vehicle I worked with Kevin last year and he helped me get a great deal with a 2019 Jeep Cherokee. He was very professional, responsive and had great vehicle knowledge. If you go into STC Jeep, ask for Kevin, he goes above and beyond! -Jeff More

Loved the experience Excellent experience, great customer service. Sale representative did all in his hands to work with me and my needs. Definitely will recommend friends Excellent experience, great customer service. Sale representative did all in his hands to work with me and my needs. Definitely will recommend friends and family to buy from this place. More

2018 Journey Jose was very professional, he went out of his way to help me. He even gave me a call to follow up and make sure I was completely happy with my purcha Jose was very professional, he went out of his way to help me. He even gave me a call to follow up and make sure I was completely happy with my purchase. More

Very pleased This dealership is awesome! I purchased my vehicle from there and received an awesome deal! Every time I take my vehicle to get serviced, it’s always This dealership is awesome! I purchased my vehicle from there and received an awesome deal! Every time I take my vehicle to get serviced, it’s always quick! I would definitely recommend this dealership! More

Good price, painful everything else so far including service They may honor their internet price, but that is it. Purchased a Ram 1500 Limited. Prinav and Manny were not aware of what came with vehicle. Left They may honor their internet price, but that is it. Purchased a Ram 1500 Limited. Prinav and Manny were not aware of what came with vehicle. Left me to deal with Manufacturer to try and get what should have come with package I purchased. Manny simply said there was nothing he could do, contact the manufacturer. The manufacturer said the part that is listed in the package on my vehicle, doesn't come with my vehicle, but I could buy it separately for $300. Makes no sense, and Dealer has done nothing to assist so I am still dealing with this. The group package MSRP was 445, I received one part (out of the three included), MSRP of 250 aftermarket. Manufacturer said any discussion of cost needs to be done with dealer, but again Manny said there is nothing they will do. The finance guy, Zurhi(?) sold me a warranty that was not valid for my vehicle. I had to go back in to cancel it. Car was in for a warranty issue two days after I purchased it. It was there for 5 days, and I have to bring it back again because they are still waiting for a part, which I pointed out before I even bought the car. They said that they completed the MOPAR Mastershield, but upon inspection the service tech, Abe (nice guy) agreed that they did not touch the interior. It will have to be completed when I bring it back in for the outstanding warranty issue not fixed the first time I they had it. I would not recommend at this point, would you? Update 1.16.19: I had to call parts to find out that they had my part, since I never heard from service. I called to make an appt to have them complete the mastershield and the warranty part installed. They said when I picked the car up the first time that they would get me a loaner, while they completed both, the mastershield they lied about and the part which was pointed out before I even bought the vehicle. When making the appt they said a loaner wouldn't be available for two weeks. Turns out the Mastershield is what would have taken longer so they should have just scheduled that and gotten me a loaner for that, instead I am driving for over a month without the protection that they sold me. This dealer and their service dept. have done nothing to give me confidence in my purchase. More

Not your average car dealership A very upbeat, invigorating car buying experience. Everyone you come in contact with there is very welcoming and helpful with a positive upbeat attitu A very upbeat, invigorating car buying experience. Everyone you come in contact with there is very welcoming and helpful with a positive upbeat attitude. I drive a hard bargain, yet Sam made it a seamless and painless transaction for me, thank you! They sell a great product at a great price! We will be back! More

Great Service, always friendly. I have always been satisfied with my experiences here. My only disappointment is the wait for an oil change or wash can be a bit long. That said, they I have always been satisfied with my experiences here. My only disappointment is the wait for an oil change or wash can be a bit long. That said, they always are customer centric. Thanks! I noticed an Oder when I returned home after service. I called and they scheduled me in so they can investigate the origin. Very responsive. More

Service dept. Thanks so much the service appointment went wonderful. The service department was very nice to work with. Would highly recommend to friends and family Thanks so much the service appointment went wonderful. The service department was very nice to work with. Would highly recommend to friends and family. Thanks again More

I recommend you talk to Samuel I bought a new Grand Cherokee and the experience was great due to all of Samuel's help. The vehicle was exactly what I was looking for and Samuel foll I bought a new Grand Cherokee and the experience was great due to all of Samuel's help. The vehicle was exactly what I was looking for and Samuel followed up with me to make sure I was completely saitisfied. More