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St. Charles Chrysler Dodge Jeep Ram
St. Charles, IL
556 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 556 reviews
January 04, 2020
Dealership was great. The sales team & finance department was awesome to deal with. Jose was a pleasure to deal with and would highly recommend to friends & family. was awesome to deal with. Jose was a pleasure to deal with and would highly recommend to friends & family. More
by Jesse
Employees Worked With
Jose Jurado-Cruz
January 03, 2020
Jeff was very professional. He explained everything in detail, and he showed me exactly what I wanted see. He did not try to sell me something I wasn't interested in. My husband and I highly recommend him detail, and he showed me exactly what I wanted see. He did not try to sell me something I wasn't interested in. My husband and I highly recommend him. More
by Patricia Cormany
December 24, 2019
It was good to be able to get what my daughter was looking for and stay within her price range. Thanks for making that happen. looking for and stay within her price range. Thanks for making that happen. More
by Ckwilliams59
December 23, 2019
On the up and up. GM Sam and CSR Manager Alexis will take excellent care of you. They have both gone out of their way to hear my situation and make sure I’m well taken care of. As a whole, the dealership excellent care of you. They have both gone out of their way to hear my situation and make sure I’m well taken care of. As a whole, the dealership has some service issues to work through but they are well on their way and have been making improvements over the last few year. I have a stay at home wife and three kids so reliable, local service is a big deal for us. We want a lasting relationship with a dealership that we can trust to understand our situation and also has the resources to accommodate. CDJ StC certainly has what it takes to overcome the turnover rate of the auto industry and challenges that come with that. Again, ask for Alexis or Sam if you run into any issues. They will make sure you are properly taken care of. More
by Whull
December 18, 2019
Friendly and knowledgeable ! Haley was great ! They made you feel at home. It was the best car buying experience I’ve ever had. I would Highly recommend going to St Charles Jeep for your next vehicle p made you feel at home. It was the best car buying experience I’ve ever had. I would Highly recommend going to St Charles Jeep for your next vehicle purchase! More
by sndyryn14
Employees Worked With
Haley Beyer, John Hutton
December 11, 2019
Made two visits to this dealership. They had the most vehicles available that we were looking for. We had purchased a vehicle from this dealership prior to this purchase. All went smooth from the sales d vehicles available that we were looking for. We had purchased a vehicle from this dealership prior to this purchase. All went smooth from the sales dept to the finance dept. More
by lanasluckey711
Employees Worked With
Other Employees :
Joshua who answered the phone & set up our appt was very nice and also very efficient !
December 10, 2019
Maintenance Service Work was done quickly, staff was very friendly and listened to my concerns, Checked all necessary areas and the wait was comfortable in a very tidy Work was done quickly, staff was very friendly and listened to my concerns, Checked all necessary areas and the wait was comfortable in a very tidy area. Would definitely recommend. More
by jm070789
Employees Worked With
David May
November 29, 2019
Dan Ditusa greeted me outside of the store. He was very helpful and did not waste time in helping me find the vehicle that I was looking for. I would recommend Dan and would go back to him for future purch helpful and did not waste time in helping me find the vehicle that I was looking for. I would recommend Dan and would go back to him for future purchases. Dan provided 10/10 service. More
by Ethan
November 25, 2019
Wait...you'll need your own mechanic to look at it Less than a month ago I purchased a high-mileage Jeep from Saint Charles CDJR. After having to pay $100 for Saint Charles CDJR to even look at it, I Less than a month ago I purchased a high-mileage Jeep from Saint Charles CDJR. After having to pay $100 for Saint Charles CDJR to even look at it, I was told by the service spokesperson that I now not only need a new oil pan, but I also need new front engine mounts. The fee total around $2,600. When I asked how this slipped by their 120-point inspection I was told I should have expected this with a high mileage car. Well, thanks for the condescending remark. I have already replaced the tires and battery (the so-called new Mopar battery that Saint Charles CDJR installed didn’t work) and the filthy cabin air filter. I didn’t expect the tires to be replaced but not even the filthy cabin filter. I was also wondering why I had to pay Saint Charles CDJR $100 to tell me I had an oil leak. Less than an hour before taking it to Saint Charles CDJR I had taken it to a “quality” mechanic who gave me a detailed repaired invoice for free. Saint Charles CDJR invoice just had 2-lines about the needed repair: needs new oil gasket. Needs new front engine mounts. OH..but the $100 will be included as part of the repair cost. Well back at you Saint Charles CDJR. You shouldn’t expect anyone to use your service department. More
by formercustomer
Employees Worked With
November 23, 2019
Best car shopping experience I have ever had! I highly recommend you purchase your next vehicle here. Best Sales staff ever, no pressure at all. Love my new car! recommend you purchase your next vehicle here. Best Sales staff ever, no pressure at all. Love my new car! More
by Dogmom
Employees Worked With
Haley Beyer, John Hutton
