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St. Charles Chrysler Dodge Jeep Ram

St. Charles, IL

4.6
560 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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1611 East Main Street

St. Charles, IL

60174

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Showing 560 reviews

July 01, 2020

Everyone was nice, outgoing informative. Never felt pressured. The dealership was spotless. It felt like a family in there. The jeep that was picked out by Peter was the perfect fit. I absolutely lo More

by Kkoran
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Jurado-Cruz, Peter Wong
Jul 02, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi there! First and foremost, we are ecstatic to hear that we have a loyal customer in you! It is always exciting to hear that our guests appreciated their experience enough to share it with others. It is a pleasure for me to read that our team provided you with excellent care during your trip. We hope you are still enjoying your Jeep!

June 30, 2020

Overall it was a pleasure to work with the team at SC CDJR. I felt valued as a customer and the pricing was reasonable. It was nice that the GM Sam would promptly reply to requests by email and was ver More

by Chris Q
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Tortorella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in sales , Randy Kennedy
Jul 01, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great review! We will be sure to thank Sam, Josh, and Chris for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 19, 2020

Jake was a pleasure to work with. He was very very knowledgable and friendly. We would most definitely come back to work with him again!! More

by Bill
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Calistro, Colleen Hill
Jun 20, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great review, Bill! We will be sure to thank Jake for providing you with friendly and knowledgeable service. Let us know if there is anything else we can help you with. We look forward to working with you again!

June 13, 2020

This is our second car purchased from this dealership within the last 5 years and both times our needs were met as far as quality and price. Everyone in the dealership was friendly and the atmosphere w More

by Scottiex68
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Jaskoske
Jun 14, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Scottie, Congratulations on another car! We're so happy to know that Jeff did everything possible to ensure a comfortable experience. We look forward to working with you again.

June 12, 2020

Really enjoyed the purchasing experience here. Dan was amazing and helped me navigate the buying process for my Jeep Renegade. He was very professional and friendly. I love my new Jeep. Thank you! More

by ahaught88
Recommend Dealer
Yes
Employees Worked With
Dan Ditusa 5 stars!!!
Jun 13, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

We are absolutely thrilled to find that you've enjoyed your experience. Congratulations on your Jeep! Please do not hesitate to reach out if we can do anything else for you. We hope you have a wonderful day!

June 12, 2020

Service Staff assisted was great. Was quick and efficient. Very professional and straight to the point. Checked on a few other thing as requested in a timely manner. More

by nwong
Recommend Dealer
Yes
Employees Worked With
Peter Wong, David May
Jun 13, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thanks for sharing your thoughts about your service experience. We are so happy to know that everything went well. Let us know if we can assist again with anything else!

June 11, 2020

Lazy Liars I contacted St. Charles CDJ (salesman Frank) regarding a preowned vehicle I found online. Spoke on the phone, and via text. Since it was a 90+ minut More

by DonS
Customer Service
Recommend Dealer
No
Employees Worked With
Frank Tortorella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Don, I regret to learn about your disappointment regarding the vehicle in which you were interested. Your feedback is important to us and I would appreciate the chance to address your concerns. Please feel free to reach out to me at your own convenience. Thank you. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

Jun 11, 2020 -

DonS responded

Sam, My disappointment is in the shady behavior of your salesman, NOT the vehicle. My “concerns” were clearly articulated above.

June 09, 2020

I purchased a 2013 Silverado from Jose Cruz with a great deal of support from Sam Barakat. Runa’s follow up sealed the deal. Thank You I will definitely send folks your way. More

by tom
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Runa is the best, Jose Jurado-Cruz
Jun 09, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Tom, thank you for taking the time to share your great car-buying experience with Sam! We hope you continue to enjoy your new ride! Please do not hesitate to reach out to us when we can work with you down the road!

June 04, 2020

The entire staff at St. Charles Chrysler Jeep Dodge made my car buying experience very smooth from start to finish. Chris Mancari was great, and Dave Zegar who also assisted, was great, as was Zurhi in the More

by Rddfire1517
Recommend Dealer
Yes
Employees Worked With
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Zegar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for the great review! We will be sure to thank Chris, Dave, and Zurhi for providing you with excellent service. We look forward to working with you again!

June 03, 2020

Service was fine, felt welcome, nice free loaner, but they forgot the carwash and to remove a sticker as we agreed to make it a perfect service More

by Maartendegroodt
Recommend Dealer
Yes
Employees Worked With
David May
Jun 04, 2020 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, I am troubled to learn of your disappointment with any level of communication that has left you with a negative impression. Your satisfaction is important to us and I would like to connect with you to better address your concerns. Please contact me when you have a moment. Thank you. Best, Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

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