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St. Charles Chrysler Dodge Jeep Ram

St. Charles, IL

Overview
Employees
Reviews
Vehicles
4.7
556 Reviews
St. Charles Chrysler Dodge Jeep always maintains competitive new and pre-owned inventories of Chrysler, Dodge and Jeep vehicles. Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 1611 E Main St to see for yourself!
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1611 East Main Street

St. Charles, IL

60174

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Showing 556 reviews

January 27, 2023

Service was on par and amenities were good but the cost was a bit high More

by andrew.todd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hector
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Jan 27, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, Thank you for taking the time to share your feedback. I would appreciate the opportunity to speak with you about pricing for your requested services. Can you email me your preferred contact information or reach out to me directly by phone to discuss this further? Thank you. Sam Barakat General Manager 708 259 1539 sam@stcharlescdj.com

January 16, 2023

MY EXPERIENCE WITH ST CHARLES CHRYSLER, DODGE, JEEP, AND RAM WAS VERY EFFICIENT, PRECISE, AND FRIENDLY. More

by MS. LES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nael Atiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Leonette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DEREK HOWARD
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Jan 17, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We're so glad to hear that your visit to St. Charles Chrysler Dodge Jeep Ram was such a positive one. Thank you for the outstanding 5-star review and rating. If there's anything else we can do for you, please don't hesitate to ask. Have a great day!

January 16, 2023

IT WAS WAS MY FIRST TIME EVER BYING A USED VEHICLE, THE DEALERSHIP AT ST. CHARLES JEEP, MADE IT AN EASY EXPRIENCE FOR ME. More

by MS. LES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nael Atiq
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Mancari, Natividad Cruz
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Jan 17, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello, congratulations on the purchase of your vehicle! We understand it's a big decision where you purchase your vehicle from and it makes us thrilled to learn our Sales Team here at St. Charles Chrysler Dodge Jeep Ram could make this process as easygoing as possible. Thank you so much for leaving us this positive review, and we hope to see you here again down the road.

January 13, 2023

Hunting for a 2023 Challenger Hellcat. Local dealer couldn’t get one due to Dodge restricting supply. These folks really helped me in my mission to find the right one for me! Very courteo More

by John477
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Helena
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Jan 14, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We take our reviews seriously here at St. Charles Chrysler Dodge Jeep Ram and are delighted to learn about your visit. We appreciate your positive feedback! Our Sales Department is available should you require any further assistance.

January 11, 2023

Courteous, efficient, no hard sell ! ! Appointments on time. Coupon offered good price. Clie to home. More

by edrohde135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck
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Jan 13, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for leaving our Service Department this wonderful review. We are pleased to learn that your vehicle was taken care of on time and that you were satisfied with the coupon you received. Please do not hesitate to reach out to us here at St. Charles Chrysler Dodge Jeep Ram if we can be of further assistance.

January 02, 2023

I would definitely recommend going to see Sam and Alexis. They were awesome!! I love my new Jeep Compass!!! More

by Dawn H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Barakat
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Rizdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for taking time to give us such a great review, Dawn. Congratulations on your new Jeep Compass! If you have any further questions, be sure to contact us. The Sales Department of St. Charles Chrysler Dodge Jeep Ram is always happy to help.

January 01, 2023

My van literally quit in the middle of the road. Called the dealership and talked to Marty..I got thru immediately and he he described exactly what would be happening in the next couple of days The More

by Dee K
Recommend Dealer
Yes
Employees Worked With
Marty, Service Dept
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Jan 02, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

Hi Dee, we appreciate you taking the time to write this exceptional 5-star review of our Service Department! It makes us thrilled to know our Service Team assisted you promptly and made sure to provide you with updates on the status of your vehicle. You can always be sure to expect the same level of customer care from us here at St. Charles Chrysler Dodge Jeep Ram.

December 31, 2022

The service was great. They provided a rental car as it was a recall srevice. They also fully charged the PHEV nice touch! More

by Don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zuhri Thahir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronald Easto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Kenealy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Winklepleck, Patrycja Virella
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Jan 01, 2023 -

St. Charles Chrysler Dodge Jeep Ram responded

We enjoy having you as a valued customer, Don, and look forward to providing you with the same highly-rated service for years to come. We hope to see you again at St. Charles Chrysler Dodge Jeep Ram.

December 29, 2022

The Best…I was absolutely impressed with my salesman and his manager Chris M. See ya soon! More

by ljpaz2002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mancari
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Dec 30, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Thank you for sharing the 5-star experience you had with our Sales Team! We are glad to know you were impressed with the assistance you received here at St. Charles Chrysler Dodge Jeep Ram. We appreciate you leaving us this amazing review and hope that you choose to work with us again.

December 24, 2022

They have their act together. With reminders for service and working with you for your appointment and a car to use while yours is in being worked on. More

by rlgbowl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samuel Ayers
Report | Print
Dec 25, 2022 -

St. Charles Chrysler Dodge Jeep Ram responded

Hello! Thanks for the great rating!. Here at St. Charles Chrysler Dodge Jeep Ram, we strive for a high level of customer satisfaction in all aspects of our dealership. Please don't hesitate to reach out if there's anything more we can do.

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