Spurr Chevrolet, GMC LLC
Brockport, NY
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Purchased a new car at Spurr I want to give a special thank you to Nick and Ralph at the Spurr dealership. you both were very helpful in finding exactly what I needed and helping I want to give a special thank you to Nick and Ralph at the Spurr dealership. you both were very helpful in finding exactly what I needed and helping me to learn all the new features on my vehicle.looking forward to doing business with you in the near future, Holly More
great customer service, friendly staff Tammy was a pleasure to work with. Everyone was extremely helpful in getting us into the vehicle of our choice. Would recommend Spurr for your next v Tammy was a pleasure to work with. Everyone was extremely helpful in getting us into the vehicle of our choice. Would recommend Spurr for your next vehicle purchase! They went above and beyond with their customer service! More
This is the 2nd Subaru we bought here This is the 2nd new Subaru that we have bought from Spurr. The 1st one we still have and have taking it in for service a few times and the service dep This is the 2nd new Subaru that we have bought from Spurr. The 1st one we still have and have taking it in for service a few times and the service department is very good. Ralph was very fun and took the time to explain everything that we asked him. He spend 3 hours with us the first time we walked in to just look. We wanted the car but just couldn't make up our minds. Then we came back the next week and bought the forester. He took the time again. When he knew something about what we were asking but not for all our questions he had us talk with someone who knew more about what we were asking. Ralph , Don, and Nick we worked with and all were very helpful and friendly. More
2015 Subaru Impreza owner Excellent customer service. Friendly and knowledgeable staff. They took the time to explain all the paperwork. I wanted a specific color, Steve went t Excellent customer service. Friendly and knowledgeable staff. They took the time to explain all the paperwork. I wanted a specific color, Steve went the extra mile to locate the specific color I requested. I am very pleased with my new car! More
Jerry It was a pleasure working with Ralph ,who took the time with me to answer all my questions and explain the different options & fininacing.The vehicle It was a pleasure working with Ralph ,who took the time with me to answer all my questions and explain the different options & fininacing.The vehicle I wanted was located in Buffalo. More
I bought a used car at this dealer and that night I noticed the heat wasn't working. When I took it in to have that serviced they never fixed teh problem. At first they tried flushing the system, didn' noticed the heat wasn't working. When I took it in to have that serviced they never fixed teh problem. At first they tried flushing the system, didn't work. Later they found cracks in the overflow tank and instead of replacing it, they tried to epoxy over the cracks. The dealership wasted a ton of my time trying to apply band aids to get out of fixing it correctly. After months I finally gave up dealing with them since they were obviously giving me the run around. I later took the car to another dealer who said that the overflow tank would never seal with epoxy, it had to be replaced. The dealer also found many other issues with the car. At which point I just decided to stop dumping money into the car because it was obviously in worse shape than it looked from the outside. I was only able to get about 9 months out of a car I paid 6k for before I had to take the loss and get a different car. I did recently talk with one of the owners and this dealership definitely has integrity issues and very little conscious when it comes to dealing with their customers after a sale. More
Top of the line customer service & support. Extremely friendly and very knowledgeable. Only problem is the over pricing of some simple repairs and even oil changes are extremely expensive. friendly and very knowledgeable. Only problem is the over pricing of some simple repairs and even oil changes are extremely expensive. More