Back

Springhill Toyota

Mobile, AL

4.5
152 Reviews

3062 Government Blvd

Mobile, AL

36606

Directions

By Type

152 Reviews of Springhill Toyota

April 26, 2023

Scheduled an appointment for Toyotacare service @ 8 and was told two hour wait. You shouldn't have to take a vacation day for service. Had the vehicle ten months. On my first service they didn't close the More

by tinarm62
Recommend Dealer
No
Employees Worked With
Didn't get his name
Apr 26, 2023 -

Springhill Toyota responded

I'm sorry to hear that your experience with our service department was not up to par. We understand that your time is valuable, and we never want to inconvenience our guests. I will address this feedback with my team to help us improve our attention to detail and wait time moving forward. I hope we get another chance to leave a great impression. Thank you, Jeff Collins - Service Manager - 251-300-3729

April 12, 2023

We purchased maintenance and auto butler for our 2022 RAV4. This was our first service since purchasing and we were in and out in less than an hour! Expected to be there a couple of hours. More

by Deb56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Apr 19, 2023 -

Springhill Toyota responded

We are glad to hear that you had a great experience with our team. Thank you for choosing Springhill Toyota!

April 06, 2023

Eric did great job working with me. He took care of my truck recall. I would like to thank him for his support. More

by johnsnj6
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 18, 2023 -

Springhill Toyota responded

John, thank you for the kind feedback! We are thrilled to hear that Eric delivered such a successful service experience. Drive safely, and we hope to see you back again at Springhill Toyota!

March 22, 2023

Outstanding service, communication and attention to detail. Edward Fleming kept me informed and service done in timely manner. More

by Chrislee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edward Fleming
Mar 22, 2023 -

Springhill Toyota responded

We're so glad to hear Edward took good care of you throughout your vehicle service. When working with professionals of his expertise, you know you're in good hands. We appreciate you and hope to see you again at Springhill Toyota!

March 19, 2023

My fiance and I agreed this is the most friendly dealership! Everyone there was so nice. They made everything as easy and comfortable for us as possible. Even though we live in Pensacola, we defini More

by Acm1714
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 20, 2023 -

Springhill Toyota responded

Thank you for the review! We are so glad to hear that you had a successful purchase experience working with the Springhill Toyota team. Drive safely, and we hope to see you back again down the road!

March 18, 2023

Personnel are polite, helpful, efficient, and welcoming. Repairs and servicing sre done in a timely manner and are well done. They are a most reliable dealership with great integrity More

by marjax925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeff Collins
Mar 20, 2023 -

Springhill Toyota responded

Our entire team is thrilled to see your glowing review! Thanks for your continued support of Springhill Toyota!

February 08, 2023

Great customer service. Rich walked me through ordering a vehicle with the options I wanted, and kept me up to date on the vehicle during shipping. More

by dylanlawson998
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rich Hebner
Feb 08, 2023 -

Springhill Toyota responded

Thanks for the great review of Springhill Toyota, Dylan. Rich will appreciate the shoutout!

January 23, 2023

Bought a 2023 Venza. Drove it home right after Christmas. I worked with Bryan Goodwin. He was great at getting me information about when my vehicle was going to arrive. H More

by Brucelee62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Goodwin and James Lambert
Jan 24, 2023 -

Springhill Toyota responded

It's great to hear that Bryan and James took such great care of you! Thank you for choosing Springhill Toyota and for sharing your experience. Safe travels ahead in your new 2023 Toyota Venza!

January 20, 2023

I will recommend Springhill Toyota to anyone that is about to purchase a vehicle; especially a Camry. The car performance is top notch. Also, after recommending this dealership, I would highly recommen More

by FurReal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey C.
Jan 20, 2023 -

Springhill Toyota responded

Thank you for the review! We are so glad to hear that Jeffrey delivered such a successful service experience. Drive safely, and we hope to see you back again at Springhill Toyota!

January 18, 2023

I knew what I wanted and Rich (sales) and James (Finance) helped me out. Was just great experience working with sales and finance staff. More

by toniturberville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rich (sales) and James (finance)
Jan 18, 2023 -

Springhill Toyota responded

Thank you for leaving Springhill Toyota a five-star review! We will pass this along to Rich and James for their standout work. Take care, and drive safe!

...
5
...