Springfield Hyundai

NEVER EVER GO HERE! HORRIBLE EXPERIENCE. COMPLETELY DISHONEST. Lie about everything. Terrible customer service. Car was never even fixed and no remedy to the situation. HORRIBLE EXPERIENCE. COMPLETELY DISHONEST. Lie about everything. Terrible customer service. Car was never even fixed and no remedy to the situation. More

All the people we dealt with were very friendly. Gene was extremely helpful! Because of him, I got the car of my dreams. I cannot thank him enough, the car was made for me!! Gene was extremely helpful! Because of him, I got the car of my dreams. I cannot thank him enough, the car was made for me!! More

Gene is the most patient and caring person to buy a car from! HE'S AWESOME! from! HE'S AWESOME! More

Keith Sharon was great. Eveeryone there was great. I bought a Tucson for my wife and the whole experience was a 10. Eveeryone there was great. I bought a Tucson for my wife and the whole experience was a 10. More

Scheduled online 3 weeks in advance, and received 3 confirmations for a Friday appointment. Did a nighttime drop off. Heard nothing all Friday. Was told at 3PM that they could not service my car unti confirmations for a Friday appointment. Did a nighttime drop off. Heard nothing all Friday. Was told at 3PM that they could not service my car until Monday because I "did not have an appointment." Service agent said online scheduling was "unreliable." I am speechless and won't be back to this dealer. More

Overall, 10-10 experience from the sales representative to the customer service.This was the only dealership who had inventory and good deals. to the customer service.This was the only dealership who had inventory and good deals. More

Gene is a great friend and salesman! He helped me out every step of the way, from test rides, to packages and securing financing. I highly recommend this guy He helped me out every step of the way, from test rides, to packages and securing financing. I highly recommend this guy More

Love the website was looking for a vehicle nowhere nearby around my surrounding had to had the vehicle that I wanted I started browsing the web and I came upon Springfield Hyundai when I saw the venue I fell around my surrounding had to had the vehicle that I wanted I started browsing the web and I came upon Springfield Hyundai when I saw the venue I fell in love with the color the Apple color and I named my vehicle the hulk 🤣🤣 due to the green color again I want to thank everybody at Springfield Hyundai More

I purchased a 2024 Hyundai Palisade Caligraphy from Springfield Hyundai and had a great experience. I spent a few months speaking with Keith Sharon about the pricing of different trim levels and found Springfield Hyundai and had a great experience. I spent a few months speaking with Keith Sharon about the pricing of different trim levels and found him very responsive. Keith was also very transparent from the beginning that given demand for the vehicle there wasn't room to move on the price. Keith was also transparent that going to CarMax would be the best bet for a trade in on my other vehicle after the quote from Springfield Hyundai was considerably lower. I was a little shocked that the dealership charges a $450 doc fee, which after some research I learned is the same as other dealerships in the area. Gardner Civil delivered the vehicle to us on Keith's day off and I was truly impressed with the way he treated my wife and I and the amount of detail he went into when explaining the features of the vehicle to us. Danielle Bizzari was very transparent and not "salesy" at all in the finance office and made the process extremely easy. Overall a great expereince. The only complaint I have is the price I paid, but ultimately that is more a product of the market than the dealership. More

This is an excellent Hyundai service location. The staff are friendly and helpful. Anthony and the General Manager Chris Bernicker look out for their customers and will go the extra mile to make The staff are friendly and helpful. Anthony and the General Manager Chris Bernicker look out for their customers and will go the extra mile to make sure you are satisfied with the workmanship and services. My engine went a couple of years ago, and I brought my car into this dealership. They had a new engine installed quickly. This shop does honest work and does not overcharge. Keep up the good work guys and girls! More