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Sport Mazda North - Service Center
Longwood, FL
837 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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837 Reviews of Sport Mazda North - Service Center
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November 09, 2024
Service was performed as described and in a timely manner. We were kept apprised of the work as it progressed. manner. We were kept apprised of the work as it progressed. More
by DCH
Employees Worked With
November 07, 2024
Service department was clean and everyone was friendly and knowledgeable. Took care of my needs! and knowledgeable. Took care of my needs! More
by dbio
Employees Worked With
October 31, 2024
RAY IS AMAZING! !! He is super attentive and listens to all my inquiries. He is very aware of all my service needs for future and past so that I am not paying for the !! He is super attentive and listens to all my inquiries. He is very aware of all my service needs for future and past so that I am not paying for the same thing over again. He know each of his customers. When he sees me he automatically knows to check if a loaner is available for me because I hate waiting hrs at the dealership and if one is not available then he goes the extra mile to see if any discounts can be applied for the wait. I have dealt with a few other reps at the Longwood location and their customer service and energy is subpar compared to Ray! I keep coming back for my service needs because of his customer service! Keep him happy! Keep him there! Give him a raise! He deserves it! Thank you Ray!!!! Sincerely, a HAPPY MAZDA CUSTOMER☺️ More
by chemeriarambeau
Employees Worked With
October 28, 2024
Great customer service , all the associates were very helpful. Then send me a video of them working on my vehicle. The washed my car afterwards which I was extremely grateful for. helpful. Then send me a video of them working on my vehicle. The washed my car afterwards which I was extremely grateful for. More
by nancykershaw89
Employees Worked With
October 24, 2024
Make sure you check your air filter, fluids, and anything else they claim they will do for you. They did not fill up my fluids and did not change our air filter as asked previously. I wasn’t going to post du else they claim they will do for you. They did not fill up my fluids and did not change our air filter as asked previously. I wasn’t going to post due to an agreement I had with the leadership but they have now failed again on upholding their agreement. This is very disappointing. Might have to start using a different location. More
by Nothanks
September 23, 2024
Unprofessional service. I had a bad experience using the service here. Stay away from here if you dont want to get mad. NOT RECOMENDED. I had a bad experience using the service here. Stay away from here if you dont want to get mad. NOT RECOMENDED. More
by Duy Nguyen
Employees Worked With
September 14, 2024
This dealership has a prompt and professional team working at Orlando Mazda North. The service received went above my expectations. I would recommend this dealership to anyone. working at Orlando Mazda North. The service received went above my expectations. I would recommend this dealership to anyone. More
by fort4life1960
September 12, 2024
Super great costumer service and amazing technicians. They had my car all ready to go and clean in less than two hours. They had my car all ready to go and clean in less than two hours. More
by pons_pinkish0m
Employees Worked With
September 12, 2024
My experience with Mazda sport was not the best. First of all I purchased my Mazda at this location with Aaron Paige sad to hear he is no longer there. I used to go to Mazda headquarter in Clermont First of all I purchased my Mazda at this location with Aaron Paige sad to hear he is no longer there. I used to go to Mazda headquarter in Clermont for all my services and their customer service is outstanding!! Always keeping me in the loop. I also asked them once for a courtesy car the day of and they were able to provide me with that happily. I moved over to the Longwood side of town and now I have to go to Maza sport for services, but my first time making an appointment was not the best. I overlapped my appointments, and I had asked if I could get a courtesy car, I was immediately told no. For customer care and someone who has been in the customer service industry for 16+ years you would think that you would try to accommodate or make me THINK you tried. My second appointment I had to make because I had to reschedule since they wouldn’t provide a courtesy car. I arrived on time and I sat there in the lobby for three hours waiting to get my oil changed ( when I was told 1.5 hours which is still a ridiculous time.) and I wasn’t notified when my oil changed was done. I had to walk up when the clock was hitting THREE HOURS and asked if my car was ready. There it was sitting right there in front of the window ready to be driven. Tyler was my service advisor. He was nice cashed me out right away afterI went up there because I was not notified that my car was done. The staff was more concerned about their lunch picnic that they were going to be having and setting up for the last three hours in the lobby. The energy was very low, overall not very good experience. Debating if I should just schedule my appointment out with headquarter Mazda in Clermont which would be an inconvenience but I know their service is always top notch and I leave happy. Maybe better luck next time. More
by Sammysm00th
Employees Worked With
September 11, 2024
I had a great experience at Sports Mazda! Beth the customer advocate is the best! Beth helped make sure everything was taken care of correctly when i had some issues and was a great advocate! Beth the customer advocate is the best! Beth helped make sure everything was taken care of correctly when i had some issues and was a great advocate! She followed up with me afterwards and made sure I had all of the paperwork I needed! Beth is the BEST! More
by ikivy3554
