Spitzer Toyota Monroeville

Deana Hicks continues to provide me with superior customer service. Always pleasant and helpful THANKS customer service. Always pleasant and helpful THANKS More

Great working with Deana Hicks at Spitzer Toyota . Great service! I’m a long time customer Great service! I’m a long time customer More

Made deal on Friday. Dealer requested Monday 1 p.m.for pickup so they could detail truck. They called Monday at 1045 a.m. wanting to delay until Tuesday. My wife took vac Dealer requested Monday 1 p.m.for pickup so they could detail truck. They called Monday at 1045 a.m. wanting to delay until Tuesday. My wife took vacation day to drive me 2 hours one way to get truck so I declined. On arrival, truck exterior was washed and front interior swept. Supercab floor swept. Front Seat covers and floor mats placed in truck bed. No 2nd key to truck. No key for truck cap. No key code for keyless entry. I almost declined deal. Got truck home. Took 6.5 hours to clean interior. Had to remove supercab seats due to amount of dog hair. Windows, dash, every hard surface inside had not been cleaned. Truck bed had dirty floor mats, disgusting seat covers, a cargo mat, two appliance size cardboard boxes and a broken ratchet strap. Dealer excuse was short handed cleaning tech. Several sales people and office people standing around. Why couldn't they help clean? I answered a questionnaire a few days later and was told I'd receive a call within 48 hours. Nope. Salesman Steve was decent. The truck cap door lifts were shot. So, between the new key/fob, truck cap keys and door lifts, it cost me almost $500 not to mention the 6.5 hours of interior cleaning. I DO NOT RECOMMEND this dealership. Check out their reviews on Facebook since the reviews on their website are all just peachy. More

Excellent dealership, I have been doing business with these guys for years. Customer service is always great. I would recommend them to anyone who wants to get a car, these guys for years. Customer service is always great. I would recommend them to anyone who wants to get a car, More

I look forward to sering James every time I come in for Service. I have been a customer of Spitzers in Monroeville for 20+ years. I gave always been satisfied. I know Robert is the manager and he walkways Service. I have been a customer of Spitzers in Monroeville for 20+ years. I gave always been satisfied. I know Robert is the manager and he walkways greets with a smile And welcomes me! More

Professional, Transparent and Responsive. Andy was very professional, responsive and connected me with Jamie who was great Andy was very professional, responsive and connected me with Jamie who was great More

Purchased Certified Rav4 from Tyler at Spitzer Toyota. Best car buying experience I have had in my life. All people involved were very friendly and very helpful. Finally a dealership with some heart. Best car buying experience I have had in my life. All people involved were very friendly and very helpful. Finally a dealership with some heart. More

I purchased a new vehicle from Tyler Seddon at Spitzer Toyota. He was very helpful throughout the experience, knowledgeable and professional with no pressure. Toyota. He was very helpful throughout the experience, knowledgeable and professional with no pressure. More

Rutal Shah was very easy to work with. No high pressure, and made my purchase very easy! Kyle Hembree in finance was always very great to work with! I am very pleased with the whole expe No high pressure, and made my purchase very easy! Kyle Hembree in finance was always very great to work with! I am very pleased with the whole experience. More

I'm always impressed with the efficient and exceptional service I receive at Spitzer Toyota Monroeville. The staff is friendly, courteous and professional. Elvis was particularly great in getting me starte service I receive at Spitzer Toyota Monroeville. The staff is friendly, courteous and professional. Elvis was particularly great in getting me started. I came in for my annual stickers and all went well. More