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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.9
975 Reviews
Call Dealership (412) 246-9961
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 975 reviews

May 12, 2024

Charles Carter went above and beyond to find the problem that turned out to be rather unique and elusive. He was patient and committed to getting to the root cause of the issue. Kudos to Charles! More

by chrisg1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
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May 12, 2024 -

Spitzer Toyota Monroeville responded

Thank you, Chris! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Charles met your expectations. Thank you again for choosing Spitzer Toyota Monroeville; we look forward to having you as one of our valued customers for many more years!

Helpful
May 12, 2024

Charles Carter got me in and out in one hour for regular maintenance even though I arrived 30 minutes early. He listened to what I had to say and accomplished exactly what I requested in a prompt, efficient More

by bcarroll31
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Jennine Bonifati
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May 12, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Charles here at Spitzer Toyota Monroeville.

Helpful
May 11, 2024

Service was done in a reasonable timeframe, Charles Carter explained the work needed and the cost. Always happy with service at Spitzer. More

by Anne
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Report | Print
May 11, 2024 -

Spitzer Toyota Monroeville responded

Anne, we are very happy to hear that Charles provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 10, 2024

Smooth and helpful experience for someone that is new to the car buying process from a dealer. More

by bricemiller105
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Baum, Kyle Hembree
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May 10, 2024 -

Spitzer Toyota Monroeville responded

Thank you for your wonderful review! We are always happy to take great care of you! Our guests' satisfaction is our utmost priority. We wish you safe travels, and hope for an opportunity to work with you again!

Helpful
May 08, 2024

Charles Carter was quick to get the work completed on my vehicle and I was on my home in under 2 hours! More

by intgrt01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Report | Print
May 09, 2024 -

Spitzer Toyota Monroeville responded

Thank you for leaving us this wonderful review! It's wonderful to know that Charles provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. Safe travels!

Helpful
April 30, 2024

Spitzer Toyota and our service rep Charles Carter provided great service and in the timeline they promised. More

by Garypaulmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Report | Print
May 01, 2024 -

Spitzer Toyota Monroeville responded

Thank you so much for leaving Charles this wonderful 5-star review! We’ll continue working hard to make every interaction with us exceptional and memorable. Please drive safely!

Helpful
April 24, 2024

I was greeted on the parking lot as soon as I got out of my car and offered assistance. As usual, Deana Hicks greeted me and took care of my problem in a very timely manner. She is a great asset to your b More

by maximays
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Report | Print
Apr 24, 2024 -

Spitzer Toyota Monroeville responded

Thank you for leaving this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that Deana's efforts could meet your satisfaction. We wish you the safest of travels until we meet again!

Helpful
April 16, 2024

I was greeted as soon as i entered the service department by James Thomas. I was kept up to date on my vehicle in a timely manner. Thanks again James for your professionalism. More

by dayhoops1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Report | Print
Apr 16, 2024 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Spitzer Toyota Monroeville; we look forward to having you as a valued customer for many years to come!

Helpful
April 10, 2024

I was welcomed when I entered the garage byJames Thomas. He was cordial, and explained to me the process. More

by Lauriek08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
Apr 11, 2024 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that James Thomas met your expectations. Thank you for choosing Spitzer Toyota Monroeville; we look forward to having you as a valued customer for many years!

Helpful
April 08, 2024

The sales and service people are helpful. Their attitude is professional and work is very highly satisfying. More

by Saha410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Report | Print
Apr 08, 2024 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with Rutul and our team. We're glad to hear we delivered such a great experience!

Helpful
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