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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Employees
Reviews
Vehicles
4.8
1,186 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,186 reviews

November 23, 2022

My service adviser, Deana Hicks could not have provided a better dealership service than the one I had most recently at Spitzer. I found her to be courteous, professional and absolutely spot on accurate with More

by ccmby
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review and recommendation! We are so glad that she took great care of you throughout your visit, and she will be honored to hear of your very kind words. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

November 21, 2022

Deana Hicks is pleasant, efficient and cares about what she does. She, and the mechanics, are the reasons I always bring my car to Spitzer. More

by Mamoo15239
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is an honor to have your confidence and loyalty. We look forward to continue providing you and your vehicle with our best care in your visits to come!

November 20, 2022

Charles Carter is always very helpful and friendly every time I drop off my Toyota for service. More

by mbeberle64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
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Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are delighted that Charles consistently provides you with the quality care that you so much deserve. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

November 19, 2022

Very friendly David Boyle was very knowledgeable and help with my experience at Spitzer automotive. Thank you More

by ferg
Recommend Dealer
Yes
Employees Worked With
David Boyle
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Nov 23, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your wonderful review! We are so glad that David could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service!

November 15, 2022

Deanna Hicks is very good at customer relations and at explaining the service or solution that she is responsible and representing. More

by jurmannw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana this positive review! We are happy to hear that she could provide you with thorough and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

November 15, 2022

Spitzer Toyota has polite, enthusiastic, and knowledgeable staff. Rutul Shah was who helped us. It took almost 6 months, but Rutul (Rudy) kept us informed of any developments and when our new tr More

by Beau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rutul Shah
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Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that Rutul took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

November 14, 2022

Knowledgeable, caring about the customer treat the customer with respect and point out all the features of the vehicle More

by mike1952liko
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amil Krueger, Rutul Shah
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Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Mike, Thank you for your 5-star rating! We are so glad that our team could provide you with top-notch service throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

November 14, 2022

I coasted in there unscheduled this week twice--once for a cat converter and another for a conversion meter. They ordered parts and got me scheduled as quickly as possible--let me leave my undrivable car th More

by amandr
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your positive review! We are happy to hear that our team could provide you with the quality service that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

November 13, 2022

Deanna Hicks was excellent in the way she assisted me with my Toyota Tacoma maintenance. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Tony, Thank you for leaving Deana this positive review! We are so glad that she took great care of you and your Toyota Tacoma. It is our pleasure to serve you. If there is ever anything more that she and the team may help you with, please do not hesitate to let us know.

November 13, 2022

DEANA HICKS WAS VERY PLEASANT AND HELPFULL. SHE WAS VERY EFFICIENT IN GETTING ME CHECKED IN AND OUT FOR MY APPOINTMENT AND WAS ABLE TO ANSWERE ALL MY QUESTIONS. MY TRUCK LOOKED BEAUTIFUL WHEN More

by GAP0915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are glad that Deana provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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