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Spitzer Toyota Monroeville

Monroeville, PA

Overview
Reviews
Vehicles
4.8
1,046 Reviews
Call Dealership (412) 246-9961
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,046 reviews

May 02, 2023

James Thomas service manager always takes great care of me ..he always tries his best to get me in and out of the garage as fast as possible More

by bcamp.69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your loyalty. We are delighted to hear that you have experienced great service by James Thomas here at Spitzer Toyota Monroeville! Please let us know when it is time for your next vehicle service. We would be happy to help!

May 02, 2023

James Thomas is wonderful person. He and his staff are always very courteous and professional. More

by bruns14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Jennine Bonifati
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your experience with us. We are pleased to know that our service team has taken such great care of you. Our aim is to give every guest the highest possible level of customer service and quality.

May 01, 2023

From sales with Rudy Shah and service with James Thomas I only can say amazing More

by Dlkz66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

We would like to extend our most sincere gratitude to you for taking the time to write this review. We strive for excellence in all aspects of our dealership and it is encouraging to hear that you have noticed our hard work. We look forward to seeing you in the future.

May 01, 2023

I had my first service completed and it was a very pleasant experience. James Thomas greeted me when I drove up and took care of all my needs. I sat comfortably in the nice clean waiting area and befo More

by Gary56w
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
James Thomas
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Gary, thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with us on your first service! Please let us know if we can help you again in the future.

April 30, 2023

Friendly customer service James Thomas was very knowledgeable and explained things in terms we could understand More

by Grimly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Rohland James Thomas, Rutul Shah
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Grimly, thank you for sharing about your positive experience with James Thomas! We look forward to serving your automotive needs in the future.

April 21, 2023

Very friendly, helpful, caring, knowledgeable and great attitude from staff. Thank you, everyone. I really appreciate all. More

by Zuleyma2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Charles and Service driver
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Zuleyma2000, thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again!

April 20, 2023

I had my Lexus services at Spitzer Toyota earlier this week. The team at Spitzer did a very good job in service and, maintances of my vehicle. As soon as I drove it away from Spitzer I could tell that More

by SUVhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter , Deana Hicks
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May 03, 2023 -

Spitzer Toyota Monroeville responded

SUVhappy, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with Charles Carter here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

April 20, 2023

service was professional courteously informative. There was no pressure to sell me something I didn't want. James thomas was great More

by guasta67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James thomas
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May 03, 2023 -

Spitzer Toyota Monroeville responded

Guasta67, thank you for taking the time to share your experience. We are pleased to know that James Thomas has taken such great care of you. Our aim is to give every guest the highest level of customer service and quality.

April 18, 2023

James Thomas the service advisor was great. He took care of the maintainers issues on my vehicle with respect and was very courteous. More

by davidmluckey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Report | Print
May 03, 2023 -

Spitzer Toyota Monroeville responded

David, thank you for your time and kind review. We are pleased to hear that you had such a positive experience with James Thomas here at Spitzer Toyota Monroeville. We look forward to working with you again in the future.

April 15, 2023

I recently had an oil change at the dealership. I only called on Tuesday and got an appointment for Thursday! More

by Momnono
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Report | Print
May 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A+! Please contact us should you need anything else.

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