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Spitzer Toyota Monroeville

Monroeville, PA

4.9
1,003 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,003 reviews

June 28, 2023

This is the 2nd car I have purchased from Spitzer, and I came back not only because of the brand, but because of the treatment I received at the dealership. In this case, Rutul Shah was thoroughly professio More

by johnaiellosr
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James, Charles are outstanding in service, Kyle Hembree, Deana Hicks, Rutul Shah
Jun 29, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, John, please do not hesitate to let us know. We are always happy to help!

June 19, 2023

James Thomas is a very personable service coordinator. He makes sure I’m aware of any issues or concerns. He is prompt in getting me in and out on time. He always explains in fine detail about my service More

by Randy B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas - Service Dept. , Matthew Fuller
Jun 20, 2023 -

Spitzer Toyota Monroeville responded

Thank you, Randy, for your kind words for James and for this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

June 08, 2023

Had my RAV4 in for service this week and had a great experience thanks to the extra attention given by my service rep, James Thomas. More

by jaygeekray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 09, 2023 -

Spitzer Toyota Monroeville responded

Thank you for sharing your positive experience with us! We are happy to hear that James took great care of you and your Toyota RAV4. It is our pleasure to serve you. Please do not hesitate to give us a call if we may ever be of further assistance to you.

June 02, 2023

Always great service. Service team is friendly and attentive. Service team gets it right the first time. I have a Lexus 460GX but feel very comfortable having it servic More

by run4itrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 06, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your 5-star rating! We are happy to hear that our team consistently takes great care of you and your Lexus. Your safety and satisfaction are our utmost priorities. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

May 27, 2023

Trust them in taking care of my vehicle. I always have to wait since I have no other ride and they work in a timely manner. The staff and service technicians are professional and courteous. More

by djune413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bole, Pat Noel
Jun 06, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this positive review! We are so glad that our team could consistently provide you with quality and efficient service. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service.

May 25, 2023

Deana Hicks checked me in immediately. I told her a few items that I needed checked besides my yearly car inspection. She typed them into the computer so they would be examined. She qui More

by BG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jun 06, 2023 -

Spitzer Toyota Monroeville responded

BG, Thank you for sharing the positive experience you had with Deana. Providing thorough and efficient service is so important to us, and we are glad that her efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 21, 2023

I have been there for my service and check engine Mr James Thomas was very cooperative and professional at his job to assist and help me for every thing More

by Aziz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
May 24, 2023 -

Spitzer Toyota Monroeville responded

Aziz, Thank you so much for your wonderful review! We are so glad that James took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 19, 2023

Charles Carter was very helpful. He explained thoroughly what service my car needed. He was polite and friendly. More

by Dottie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
May 24, 2023 -

Spitzer Toyota Monroeville responded

Dottie, Thank you for sharing the positive experience you had with Charles! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

May 18, 2023

Matthew Artis did a great job in fulfilling my request in a friendly & prompt manner. More

by This is annoying#2
Recommend Dealer
Yes
Employees Worked With
Jennine Bonifati
May 24, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave Matthew this 5-star rating! Offering quality and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 18, 2023

This is the third car I’ve bought from Spitzer. I return because of a preference for Toyotas, location, and primarily because of an excellent service dept. Plus, Rutul Shah was terrific. Give hi More

by This is annoying#2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Taylor don’t know last name, Rutul Shah
May 24, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that Rutul could provide you with 5-star service. He will be delighted to hear of your kind words. We warmly congratulate you on your new Toyota- on behalf of the entire team! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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