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Spitzer Toyota Monroeville

Monroeville, PA

4.9
1,003 Reviews

4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,003 reviews

July 14, 2023

Service is excellent. My representative Mr. Charles Carter, takes the time that is necessary to fully understand what I want and then suggests additional things I need. It More

by Rioja_roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jul 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Charles and our team, and we look forward to working with you again.

July 14, 2023

My vehicle was scheduled and the service was completed in a timely manner as always. More

by nlrp1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Thomas
Jul 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 14, 2023

Deana Hicks is always so friendly and efficient. We talk about everything. The rest of the staff is also very warm. It feels like old friends! I completely trust Spitzer Toyota and would recommend More

by lynn zwiryk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jul 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Deana here at Spitzer Toyota Monroeville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 11, 2023

At Spitzer Toyota it was easy to make my appointment and very happy that they sent several reminders. The check in was easy, the technician came for my keys and asked if there was any other information he More

by Ginny McLeod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
Jul 12, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business, Ginny, and hope to see you again soon!

July 07, 2023

James Thomas coordinated my service visit very efficiently with great customer service. His communication was excellent More

by jdinapoli
Recommend Dealer
Yes
Employees Worked With
Kyle Hembree
Jul 10, 2023 -

Spitzer Toyota Monroeville responded

Thank you for choosing Spitzer Toyota Monroeville. Your feedback and rating mean a lot to us. We're glad James was able to help, and we hope to see you again!

July 04, 2023

I always take my RAV4 to Spitzer for service because of the customer service. Charles Carter took care of my RAV4 on my last visit in which I had to have a part ordered for a repair. He ordered the part an More

by fgol646653
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Jul 05, 2023 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

July 01, 2023

The rating isn’t for the dealership. It’s for Mr. Thomas. He was very kind, thoughtful, communicated well, and made sure I had what I needed. For as many times as I’ve needed to visit th More

by fairleyk
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jul 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you, Fairley for your kind words for James Thomas! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

June 30, 2023

Have been a customer at Spitzer for over 40 years, Charles Carter is the latest example why their customer service has maintained such high standards over the years. More

by jdinapoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter, Kyle Hembree
Jul 03, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear that Charles and our team our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 29, 2023

James Thomas is always personable and helpful. A real pleasure to work with. He is very good to explain the service work recommended for your vehicle. More

by Jim
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Thomas
Jun 30, 2023 -

Spitzer Toyota Monroeville responded

Jim, It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

June 29, 2023

This is the first car I purchased from Spitzer. We had issues with the title but they took care of me. Josh Prittle is a very experienced and personable sales representative, also a very nice perso More

by boatman_88
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Josh Prittie
Jun 29, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to leave us this 5-star rating! We are so glad that Josh took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Congratulations on your new vehicle! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

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