Spitzer Toyota Monroeville

Roger is always accomodating and very professional. I switched from North Hills Toyota to Spitzer and never looked back. I will consider Spitzer for future buys as well. AB switched from North Hills Toyota to Spitzer and never looked back. I will consider Spitzer for future buys as well. AB More

Had a broken valve stem that was constantly pushing air out of my tire and called to see if someone could take a look at it to see if they could fix it quick or if I needed to come back. The lady told me out of my tire and called to see if someone could take a look at it to see if they could fix it quick or if I needed to come back. The lady told me noone could look at it because it would not be fair to the people that had appointments. I explained to her the severity of the situation and that it would take 30 seconds for someone to look at it. She said I could come and wait but it might be a few hours and it might not be at all for someone to look at the tire. For something this simple, it would have been a minute of their time to unscrew the stem and put in another which is exactly what was done when I took the car to Highland Tire in Tarentum. They were busy as well with 4 cars waiting outside to get tires but sent someone out in a minute and it took him a minute to fix it. He filled up all my tires and asked for nothing!!! No charge....This is how you do business. Take care of your customers and they will come back for more. For this reason alone, I will not buy another car from Spitzer. Learn some customer service and you will benefit from it more often than not. More

I purchased a Sequoia in this dealership and the customer service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars a service I received was completely above and beyond. I have been to the service department several times with other vehicles I own and company cars and found them to be very professionaland friendly. I always receive my vehicles back in a timely fashion as promised. This department is ran in a very professional and curtious manner. I would highly recommend this dealership to my family and friends. The dealership is always clean and attractive to visit. Mr. Killmeyer, Nestor and Dubyak are all top notch representatives and you should be proud to have them employed by you. Mr. Killmeyer tried to always say hello to his customers when he is not too busy. More

Purchased first and only new car from dealership. Wrote to dealer requesting some resolution and dealer never contacted us directly (Toyota USA but not dealership). After last visit, mileage was incorrect to dealer requesting some resolution and dealer never contacted us directly (Toyota USA but not dealership). After last visit, mileage was incorrectly reported on write up, contacted dealership to request corrected invoice...never received invoice. Service department is not service oriented. Dealership did not make good on promise to make things right. More

This was my first experience buying a vehical from Spitzer Toyota and it was a very pleasant one. The salesman was very helpfull in helping me decide what options I wanted on my new truck. He was ve Spitzer Toyota and it was a very pleasant one. The salesman was very helpfull in helping me decide what options I wanted on my new truck. He was very detailed in his explanation of all my options including financing, warranty, and service. After purchasing my pickup and having it in for service work, I found the service staff to be very helpful also. All in all a very good experience. More

Went in to trade my 065 Rav for a new one. they gave me a terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrib terrible trade in value and nothing off the new Rav. I went to Honda and got the crv for 500 under invice and 4<000.00 mor for my trade in. Terrible way to treat a loyal cusomer. Never get a recommendation from me. Love my Honda!!! More

I called the Spitzer dealership after being notified by Pat Laughlin via the internet inquiries that I had made. He was very promptabout getting back to me, and we set up an apointment for me to come in. Pat Laughlin via the internet inquiries that I had made. He was very promptabout getting back to me, and we set up an apointment for me to come in. I was VERY pleased with the entire buying process at Spitzer, and Pat was wonderful and very knowledgable about the Camry. More

Answered all questions did not oversell. very friendly Answered all questions did not oversell. very friendly and courteous Support staff also very helpful in the financial portion of the transaction. Answered all questions did not oversell. very friendly and courteous Support staff also very helpful in the financial portion of the transaction. i have already reccommended this dealership , and salesman to others More

Victor was very helpful and informative. I have recommended him to family and friends. He was an excellent sales associate. I am very happy with my truck recommended him to family and friends. He was an excellent sales associate. I am very happy with my truck More