Spitzer Toyota Monroeville

I purchased a new 2008 Scion XD from this dealer which included free car wash for the length of the original owner. I came prepared with my finances and was already pre-approved from Toyota Financial Ser included free car wash for the length of the original owner. I came prepared with my finances and was already pre-approved from Toyota Financial Services, so there wasn't a need to run my credit through again. I spend 2 1/2 hours waiting for them to just come back and say I was approved already. My interest rate was the market standard and so there was absolutely no reason to run it 8 times, consequently lowering my credit score even more. I WONDER WHY? Secondly, they told me that Toyota insisted that every consumer must buy into this anti-theft window embedded stretch that cost me over $300. Later, I found out that this type of security was offered in the 80's and it was a rip off . Lastly, I took my car in for a recall item, my one tire was low in air pressure. They wanted to fix the slow leak for $22.00, I said no that's Okay. When I received my car from service they couldn't or wouldn't put air in the tire. And needless to say, I never received a Free Car Wash from them no matter how many times I stopped by to get one, because theirs so call Car Wash was out of service. More

Salesperon Vic is way cool! Started our Holiday season Salesperon Vic is way cool! Started our Holiday season off just right. Made our car buying experience painless--thanks Vic! Would absolutely Salesperon Vic is way cool! Started our Holiday season off just right. Made our car buying experience painless--thanks Vic! Would absolutely recommend Vic to my friends and family. More

I have found Wes to be honest and sincere. He has helped my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. my children with their first purchases of a used Toyota Corolla and a lease on a new Toyota Corolla. More

Jamie was my salesman and he made the experience very painless. He gave information about the car without being pushy as other dealerships had been. He gave information about his own Rav-4. The price g painless. He gave information about the car without being pushy as other dealerships had been. He gave information about his own Rav-4. The price given on my trade-in was very reasonable - again much better than other dealerships. Although I have not yet taken my Rav-4 in for maintenance, I look forward to dealing with Spitzer. More

I found my car online on the cars.com website and their description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how description of the vehicle was very accurate and the price was fair. They said they couldn't do anything to change the price, but I guess that's how it goes when you shop online. I would definitely recommend them to anyone shopping for a car. More

Customer service is excellent if you call them. It's hit or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emis or miss emailing. Quality of work is just fine but my car came back unwashed. They're very friendly. My service was free aside from the state emissions. Price of the vehicle was good. I wouldn't consider buying a Toyota anywhere else after dealing with some other local dealerships. More

Kelly, the sales person was good to work with, but not anyone else. I bought a certified 2010 tundra when it was raining one night. The next day I noticed a crack in the windshield I did not see when I pu anyone else. I bought a certified 2010 tundra when it was raining one night. The next day I noticed a crack in the windshield I did not see when I purchased it. When I went up there to get it fixed, the window repair person said it was fixed one time before and I could still see the crack in the windshield. The Used car sales manager would not replace it even though it was there before and the window repair person said it was. He is the prototypical used car salesman. Once it is off the lot, he does not care about what you have wrong with the vehicle even though they gave me the form that said nothing was wrong with the vehicle the night I bought the truck. I was also missing the antanna so I could not listen to the radio, and it took 3 weeks for one to arrive and when it came it, it did not fit. I am still waiting on an answer since Dec 19 about what I should do. More