Spitzer Toyota Monroeville

I have been using Spitzer Toyota for maintenance of my 2019 Toyota truck for years. I've always found my service advisor to be of high caliber in my dealings with him. In the case of this service appointm 2019 Toyota truck for years. I've always found my service advisor to be of high caliber in my dealings with him. In the case of this service appointment, my service advisor was David Bole. I view him as a great asset to the Spitzer customer service team. The service experience is what I expected to receive. More

Have been coming to Spitzer Toyota for about six years now and have never had a problem. James Thomas has always been very nice and professional, and lets me know all the details pertaining to my car. Alw now and have never had a problem. James Thomas has always been very nice and professional, and lets me know all the details pertaining to my car. Always has a smile. More

James Thomas made me feel comfortable from the time I handed over my fob until my car was ready. He was friendly and personable..an asset to his department. handed over my fob until my car was ready. He was friendly and personable..an asset to his department. More

Deana Hicks is the most knowledgeable and courteous service person I have ever dealt with. She always goes above and beyond to make her customers happy. service person I have ever dealt with. She always goes above and beyond to make her customers happy. More

The experience from sales to service was impeccable. ...all my questions were answered and then some I had not thought to ask. ...all my questions were answered and then some I had not thought to ask. More

Great service, but felt a bit like a dime a dozen on a Saturday. So busy and they were just trying to get everyone in and out. But the salesperson who sold it to me recognized me, and we had a nice chat. Saturday. So busy and they were just trying to get everyone in and out. But the salesperson who sold it to me recognized me, and we had a nice chat. Overall a great experience. More

James Thomas in the service department took excellent care of me. While I had a coupon, they were running an even better oil change deal that he hooked me up with. Dropped car off at 4 pm the day before care of me. While I had a coupon, they were running an even better oil change deal that he hooked me up with. Dropped car off at 4 pm the day before and it was ready by 930 am the next day. More

James Thomas was extremely helpful and made the experience very easy and smooth. I appreciated his help. experience very easy and smooth. I appreciated his help. More

Whenever I come I deal with Charles Carter. He is a great example of what customer service should be. He’s knowledgeable and always pleasant eager to help and explain. He is a great example of what customer service should be. He’s knowledgeable and always pleasant eager to help and explain. More

To my disbelief, a RAV 4 was available for purchase. Rutut Shah reviewed all the bells and whistles of the RAV4 & allowed me to test drive the automobile. With his input, I was convinced the RAV 4 was t Rutut Shah reviewed all the bells and whistles of the RAV4 & allowed me to test drive the automobile. With his input, I was convinced the RAV 4 was the automobile I wanted. He is a valuable asset to your dealership. More