Spitzer Toyota Monroeville

I amde an appoointment. It was held. The work was done. I was called. I picked up my car. Nice, simple, efficient. What more can I expect? was called. I picked up my car. Nice, simple, efficient. What more can I expect? More

Sales process went very well. Pat Laughlin did a good job and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my and the sale price was a compromise on both sides. The service end has not supported the sales end. On one occasion I asked Duck a question about my vehicle and his response was "that is the way it is supposed to be beforwe I even finished the question. The topper was last winter on a snowy morning, my right wiper quit working. I contacted Spitzer by phone or email, I really don't remember but never received a call back. Since I work in Robinson, I took the vehicle to Kenny Ross. My wiper blade was fixed and a call made to my office before I even got back there. The best part of this episode was a month later Bob Kilmeyer called inquiring about my service problem. I simply lol and explained that was over a month ago. The vehicle has not been back to Spitzer since. More

Great experience here, from day one until present... Great experience here, from day one until present... Tried on-line shopping, inquiry to another local dealer went without much of a reply. 2nd cho Great experience here, from day one until present... Tried on-line shopping, inquiry to another local dealer went without much of a reply. 2nd choice was Spitzer, TOTALLY opposite results, they embraced my inquiry and were ready to handle it. Kevin Barlack LISTENED to what I needed and wanted, which can be rare in a salesperson these days. Absolute commitment to getting me in a new car on my terms, and that is what it's all about. Megan worked with me to get financing and found me a great rate. I had a substantial down payment but was fresh off Chapter 7. I truly believe she did better than most "credit specialists" could have done. Service department has been exceptional. Biggest benefit I can point out is that they make appointments and KEEP THEM. If I am to be first in the door when they open, it HAPPENS. More

Prior to purchasing my Tacoma this dealer ship had poor reviews on the internet searches. I took a chance because the dealership is in my hometown, as to date every transaction with them has been positive. reviews on the internet searches. I took a chance because the dealership is in my hometown, as to date every transaction with them has been positive. I would recommend them to a friend or family member More

WES WAS A GREAT HELP AT FINDING A CAR THAT MET MY NEEDS AND PRICE. ALSO BECAME SOMEONE I COULD TRUST AND GET TO KNOW AS A FRIEND WHO WENT TO BAT FOR ME IN THE NEGOTION PHASE OF THE DEAL . THANKS ! NEED MOR AND PRICE. ALSO BECAME SOMEONE I COULD TRUST AND GET TO KNOW AS A FRIEND WHO WENT TO BAT FOR ME IN THE NEGOTION PHASE OF THE DEAL . THANKS ! NEED MORE PEOPLE IN THE WORK PLACE LIKE WES . More

I greatly enjoyed the hassle free buying experience. It was nice to not feel pressured at any time during the process. The friendliness of all the employees was also way above what I expected. I have also was nice to not feel pressured at any time during the process. The friendliness of all the employees was also way above what I expected. I have also had service done on my vehicle and was very pleased with the staff and service. More

Management does not honor previous committments! I was promised a vehicle to drive anytime my vehicle was in for service. Management changed and the promise was no longer kept. Many key employees aware promised a vehicle to drive anytime my vehicle was in for service. Management changed and the promise was no longer kept. Many key employees aware of this promise did nothing pressure new management to uphold the word of prior Spitzer management. I personally purchased more than 10 vehicles and was responsible for at least another 10 vehicle sales at Spizter. I was told several times by Spitzer General managers and Sales managers that "I was their best customer." New management turned their back on me! Now Spitzer lost their best customer ... all for a loaner vehicle! More

This was my first experience buying a vehical from Spitzer Toyota and it was a very pleasant one. The salesman was very helpfull in helping me decide what options I wanted on my new truck. He was ve Spitzer Toyota and it was a very pleasant one. The salesman was very helpfull in helping me decide what options I wanted on my new truck. He was very detailed in his explanation of all my options including financing, warranty, and service. After purchasing my pickup and having it in for service work, I found the service staff to be very helpful also. All in all a very good experience. More

Wes Dubyak has been a terrific saleman to work with at the time of sale and also during service visits afterwards. I would recommend him highly. the time of sale and also during service visits afterwards. I would recommend him highly. More