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Spitzer Toyota Monroeville

Monroeville, PA

4.8
1,186 Reviews
At Spitzer Toyota, we want you to feel at home when you venture onto our lot. Whether you’ve come to us for a new or used vehicle, service, or repairs, we work overtime to ensure that you have a pleasant experience. Unlike other dealerships, who focus on sales, we focus on customer service and satisfaction and take active steps to ensure that you have everything you need to thrive at our dealership. Locally owned and operated, we’re proudly run by an automotive family who has been in the business since 1904, no other dealership in Monroeville has more experience at satisfying customers than us
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4710 William Penn Highway

Monroeville, PA

15146

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Showing 1,186 reviews

December 13, 2025

Charles provided the best customer service I have experienced in my nearly 30 year relationship with the dealership. He is courteous, helpful and knowledgeable. More

by sylviaehf.1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2025

James is the only reason I came back to Spitzer. We had a terrible experience with the sales team, but James stepped up and improved our experience. More

by JLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2025

Professional and friendly excellent work Kept informed of progress work done on time Very good More

by dodonnell
Recommend Dealer
Yes
Employees Worked With
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lacie Suprano
Dec 12, 2025 -

Spitzer Toyota Monroeville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

December 12, 2025

Excellent customer service. ...very detailed oriented He's very friendly, empathetic and knowledgeable, he also goes above and beyond to exceed expectations More

by Shellz
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Carter
Dec 12, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing your thoughts about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 11, 2025

My service experience with Spitzer Toyota was great! James Thomas is an excellent service manager and an asset to your dealership. Thank you! More

by mgrandillo
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Dec 11, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 07, 2025

Easy and prompt (not waiting weeks for the vehicle to be scheduled). Everyone courteous. Vehicle work completed right the first time. Nice clean dealership. Spitzer makes getting service fun. The service de More

by msi1033
Recommend Dealer
Yes
Employees Worked With
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pike
Dec 07, 2025 -

Spitzer Toyota Monroeville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as a valued customer for many years to come!

December 07, 2025

Dropped off vehicle pm before for an inspection, tire rotation and oil change. Job finished by mid am next day More

by dble27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lacie Suprano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 06, 2025

Very friendly and not pushy. Service Center was very helpful and took care of my issues. More

by mypersonalchefroy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Enberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 05, 2025

Excellent Excellent service communication and timing. Was very accommodating Very good personality and up to date on tracking More

by Battagliajb
Recommend Dealer
Yes
Employees Worked With
Nick Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Pike
Dec 05, 2025 -

Spitzer Toyota Monroeville responded

Thanks for sharing about your experience with Spitzer Toyota Monroeville. We appreciate your business and hope to see you again soon!

December 04, 2025

James always gets me in quickly and explains things clearly. Spitzer has earned my business. More

by D Ev
Recommend Dealer
Yes
Employees Worked With
James Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Thomas
Dec 04, 2025 -

Spitzer Toyota Monroeville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

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