
Spitzer Toyota Monroeville
Monroeville, PA
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James Thomas and Spitzer Toyota did a nice job On completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place. completing my annual state inspection for my Corolla. James even sent a little video of the inspection taking place. More
James Thomas and Charles Carter are both excellent service representatives for Spitzer Toyota in Monroeville, Pennsylvania. Also, my inspection appointment and my second appointment for an oil chan service representatives for Spitzer Toyota in Monroeville, Pennsylvania. Also, my inspection appointment and my second appointment for an oil change, tire rotation and an engine light check went great. Charles Carter and James Thomas answered all of my questions and I didn’t have to wait too long for the services’ to be completed. I was a very satisfied customer after both of my service appointments’ for my car. More
Deana Hicks is always pleasant and very helpful. She takes times to explain what needs to be done to ensure my vehicle stays in good condition. She is a big part of why I come to Spitzer Toyota fo She takes times to explain what needs to be done to ensure my vehicle stays in good condition. She is a big part of why I come to Spitzer Toyota for service. More
James Thomas was polite,helpful and informed me of the way service works. This was my first 6mo check up. Loved the service glad I bought Toyota. way service works. This was my first 6mo check up. Loved the service glad I bought Toyota. More
Had vehicle serviced, with assistance of Deana Hicks. Deana was very helpful in getting proper service for mileage on vehicle and very professional in dealing with me. Deana was very helpful in getting proper service for mileage on vehicle and very professional in dealing with me. More
My wife found a Sienna that she was interested in, we had been to several other Toyota dealers however haven’t found “The One” until now. However, we were unable to get anyone to work with us, we have 3 trad been to several other Toyota dealers however haven’t found “The One” until now. However, we were unable to get anyone to work with us, we have 3 trade offers of a certain amount and Spitzer could not get close to our previous trade offers. They cited multiple false claims of issues with our current vehicle to my wife as a reason however when I later tried to have a conversation with them about this, they, meaning the sales managers, wouldn’t even come over to speak with me. When I walked over to thank the Salesman for his time because he really was great. The issue is 100% with a sale manager named Jason, and another who never introduced himself. He just let me know that they sell enough cars there and don’t need my business, in not so many or exact words. I’ve purchased many cars over the years, personally or business, and this was the first time I didn’t feel like the salesman wanted to sell me something. It was the opposite, I couldn’t get them to even talk to me and answer my questions. Save yourself the trouble and shop elsewhere. More