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Spitzer Jeep RAM Brook Park
Brook Park, OH
913 Reviews
Staffed with experience sales representatives and top trained technicians, we're here to provide a fun, easy and valuable automotive shopping and service experience. Stop by our dealership today at 13001 Brookpark Rd to see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 913 reviews
December 10, 2025
Great dealership so easy to work with! Very kind and a lot of smiles at the dealership Very kind and a lot of smiles at the dealership More
by PAULDOUGLASW
Verified Customer
December 09, 2025
Very accommodating and very friendly. I'd drive to this location even if I lived hours away if it meant me receiving the same kind of treatment and care. I'd drive to this location even if I lived hours away if it meant me receiving the same kind of treatment and care. More
by aleahaglenn
December 08, 2025
Very great customer service n greetings was excellent and the wait time was quick and great thanks for getting my car fixed thre right way the wait time was quick and great thanks for getting my car fixed thre right way More
by pimpin55
December 08, 2025
I specifically mentioned 2 items. After waiting 1.5 hours, she came back and said service needs to order a switch. I told her 5 days prior, the window switch is broken on the Passenge After waiting 1.5 hours, she came back and said service needs to order a switch. I told her 5 days prior, the window switch is broken on the Passenger side, still I needed to wait. The other item was the radio. U-Box connect error pops-up constantly. I called her a day before to inform her, yet when I pulled out the dealership, that wasn't working. I tried to call minutes later, voicemail message. I can home and mentioned that, I needed to come back in a week. I was pumping fuel Friday and noticed my Sharkfin cover to my antenna is missing. I called Spitzer and was told it is okay to drive around with no problem. I have a Monthly Car Wash plan that I cannot use, per Spitzer. Very inconvenient to drive, constantly pushing the radio screen. Kim did inform me that the repair cost is a $100.00 deductible, but since I said something, that might be waived. More
by Tom Zak
December 07, 2025
My experience was smooth and painless I would come back any day. My experience was smooth and painless I would come back any day and get my vehicle serviced any day. My experience was smooth and painless I would come back any day and get my vehicle serviced More
by Sirbuckets2400
Employees Worked With
Sean
December 07, 2025
Working with Ariel and the dealership to fix my jeep was a very positive experience. Ariel listened to all of my concerns and worked to address the issues I had with my vehicle. The issue was complex and a very positive experience. Ariel listened to all of my concerns and worked to address the issues I had with my vehicle. The issue was complex and took several visits, but I was always treated with respect and given the time to explain my concerns. Ariel worked tirelessly to ensure my vehicle was working properly. I appreciated all the time and care went into addressing and ensuring my vehicle was running correctly. More
by Amandaaccavallo
Employees Worked With
December 07, 2025
The experience was friendly and engaging. Brad was very knowledgeable about the vehicle and Spitzer benefits. The finance manager Jon walked us through the process and it was easy. Brad was very knowledgeable about the vehicle and Spitzer benefits. The finance manager Jon walked us through the process and it was easy. More
by MNLGODFREY
Employees Worked With
Brad Horvat
December 05, 2025
Too much upselling. They did not put air in my tires after asking three times. They did not put air in my tires after asking three times. More
by steven
