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Lisa Leclair
Lisa Leclair at Spitzer Jeep RAM Brook Park

Lisa Leclair

Service Advisor

Spitzer Jeep RAM Brook Park

13001 Brookpark Rd
Brook Park, OH 44142

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5.0
21 Reviews
5.0

21 Reviews

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21 Reviews of Lisa Leclair

July 03, 2026

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Employee Rating

Very Good, Helped out a lot and really made sure I will be set. Thank you Very much Ed, you made my first car buying experience worthwhile. More

by abulkowski09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Edward Petrella, Bob Paradise, Jonathan Gemelas

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Jul 03, 2026

Spitzer Jeep RAM Brook Park responded

What a pleasure to hear our team supported you every step of the way. Edward is thrilled to know he helped you feel prepared for your first car purchase. We appreciate you sharing your experience with us.

July 03, 2026

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Employee Rating

Ed was excellent! He took his time with us, was knowledgeable, and answered all of our questions. He truly gave us a 5-Star experience! We will definitely be back! More

by Brittney.bulkowski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edward Petrella, Bob Paradise, Jonathan Gemelas, Lisa Jackson

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Jul 03, 2026

Spitzer Jeep RAM Brook Park responded

What a pleasure to hear Edward took the time to answer all your questions and share his expertise. Congratulations on your used Acura and thank you for the five-star rating. We look forward to helping you again when you return!

June 03, 2026

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Employee Rating

I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my More

by Azhar alobaidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Wilson, Frank Kelly, Crystal Barber, Kim Boutell, Denise Baker, Sean Mangan, Laura McKinley, Ariel Albores, Jasmine Current

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Jun 03, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted our team could assist you and that your Jeep Renegade repairs met your expectations. Please let us know if there’s anything else we can do for you.

May 09, 2026

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Employee Rating

Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s More

by Sdawg1100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ariel Albores, Jasmine Current

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May 09, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted our team handled your Jeep Wrangler service appointment scheduling so promptly and professionally. We appreciate your feedback and look forward to assisting you again.

May 08, 2026

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Employee Rating

Failed to fix my Jeep even after three appointments and charging me over $2000. Extremely disappointing. More

by seanbilliot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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May 14, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for your review, Sean. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

May 07, 2026

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Employee Rating

I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service More

by dremillz.smith087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mel Curran, Frank Kelly, Laura McKinley, Ariel Albores

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May 11, 2026

Spitzer Jeep RAM Brook Park responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Please don't hesitate to reach out to us directly if you would like to discuss this matter further. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 05, 2026

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Employee Rating

With no appointment I came in for an oil change. Prompt curious service. Thanks Lisa. Will return. More

by dmg109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 05, 2026

Spitzer Jeep RAM Brook Park responded

We’re pleased you could swing by for a quick oil change on your Dodge Charger and that Lisa helped make things smooth. Thank you for sharing how efficient the service was. We look forward to your next visit.

May 02, 2026

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Employee Rating

The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous. More

by tsweeney1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kim Boutell, Denise Baker, Ian Tillman, Ariel Albores

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May 02, 2026

Spitzer Jeep RAM Brook Park responded

We’re delighted to hear you found our facility so clean and our team both knowledgeable and courteous. Thank you for entrusting us with your Jeep Wrangler service. We look forward to assisting you again.

April 29, 2026

Dealership Rating
Employee Rating

Lisa was patient and helpful. She mad me feel seen and it really meant a lot More

by fmbonfiglio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 29, 2026

Spitzer Jeep RAM Brook Park responded

It’s great to hear Lisa provided patient and attentive service during your Jeep Compass visit. Knowing you felt seen means a lot to our team. Thank you for sharing your experience.

April 23, 2026

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Employee Rating

Good people great services fair price. I've bought 6 cars from them loyal customer More

by bdsweeney45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Denise Baker

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Apr 23, 2026

Spitzer Jeep RAM Brook Park responded

It’s fantastic to hear our team provided friendly service and fair pricing for your Ram 1500. Your loyalty across six vehicle purchases truly means a lot. We look forward to helping you again.

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