Spitzer CDJR Mansfield - Service Center

I was calling about my jeep because of a year 1/2 ago I took it to spitzer in mansfield and the doors and hood had bubbles on them so they was going to replace them since they was under Warrenty I I took it to spitzer in mansfield and the doors and hood had bubbles on them so they was going to replace them since they was under Warrenty I was so happy so they set it up with a bodyshop on April 8th to fix it .so it took almost 2 months to fix it in the middle of them fixing it they told me they didn't have the hood or the back door so they would get ahold of us when it came in gm body shop updated us July 30th saying it still hasn't came in and would update us as soon as they have them in we never heard anything else from them and spitzer never contacted us at all i called gm body shop on January 6th and left a message and no one responded so I called again February 17th because I got distracted with life and was sick and they said they would check into it i thought nothing about it again until I went to spitzer feb 25 to get my oil changed and I started questioning if they was in yet and Gregg tells me it's out of Warrenty and there's nothing he can do about it first off how was it out of Warrenty when this started It was under Warrenty it's not my fault the parts wasn't there, second off i got no call from spitzer at all no updates no nothing i just want my jeep fixed it isn't right to us at all not to fix it when it wasn't are fault at More

The service team is great! Kendra does an exceptional job in having the service completed as requested. Kendra does an exceptional job in having the service completed as requested. More

Very good customer service, Very helpful with my problem and service was fast and complete. and service was fast and complete. More

Very kind checked on us frequently to let us know what was going on with our car kept us updated was going on with our car kept us updated More

Tim and Kendra took excellent care of me as usual. I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! I have a high degree of trust in Spitzer. Thanks for taking care of our Pacifica, Wrangler, and Subaru! More

Very good experience, all around. Will definitely be going back to spitzer dodge/ram/jeep Will definitely be going back to spitzer dodge/ram/jeep More

Very one is very knowledgeable and genuinely cares for their customers. Great experience over all their customers. Great experience over all More

Easy to schedule appt. Real polite people. Got in at my convenience. Upon arrival young lady checked me in and got my vehicle right into service. Nice waiting room with am Real polite people. Got in at my convenience. Upon arrival young lady checked me in and got my vehicle right into service. Nice waiting room with amenities. Mechanic was quick and thorough. Very professional. More

Good work keep me updated and inform on problem and inform me if about the work inform me if about the work More