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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.9
429 Reviews

429 Reviews of Spitzer CDJR Mansfield - Service Center

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May 17, 2024

The Service dept. treated me very well. I appreciated that they listened to my concerns and helped solve the issues. More

by BEULAHPROFFITT3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 17, 2024

Sorry -but end results did not work out- had to go to a different repair shop More

by TOM.MORRISON1352
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 16, 2024

Awsome service, great people, easy to work with. Fast and reliable. All around great experience. More

by josh.thomas092285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 15, 2024

Was fast and courteous explaining everything we needed to know very clean place and great people More

by robyn.thacker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Spitzer CDJR Mansfield responded

Hi Robyn, We are so glad that our team could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star rating! Please do not hesitate to let us know how he and the team may be of further service to you.

Helpful
May 15, 2024

Excellent service. Was kept up to date on every step of the process. Quick turnaround More

by Adam Spiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Adam! We are so glad to provide you with a top-notch experience. Please do not hesitate to let us know how we may be of further service to you.

Helpful
May 11, 2024

Very nice service experience indeed. Colton reviewed with me what I wanted done and after service was completed he reviewed all the steps that were taken to complete the service on my Gr More

by JPIRMAN555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton in Service Dept.
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May 13, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are so glad that Colton could get your automotive needs efficiently taken care of. Please drive safely, and do not hesitate to give us a call!

Helpful
May 11, 2024

Great dealership salesperson listens to what you're looking for and goes from there service personnel are great to work with More

by ram25002014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are always here to get your automotive needs efficiently taken care of. It is our pleasure to serve you. If we may ever be of further service to you, please do not hesitate to let us know. Take care!

Helpful
May 10, 2024

This dealership is awsome. Free car washes for life. Great, friendly staff in all areas. (Sales, Parts, service) More

by gwenzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Spitzer CDJR Mansfield responded

Offering quality and efficient service is so important to us, and we are pleased that our team provided you with nothing less! Thank you for the great feedback, and we hope that you continue to choose us for all of your future automotive needs!

Helpful
May 06, 2024

Very good. Very quick and thorough. A very good experience. Curtis was very kind and informative. More

by MAW43216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Kurtis this excellent review! We are happy to hear that he took great care of you throughout your visit. Please drive safely!

Helpful
May 05, 2024

Super friendly, as soon as I got there they where on top of my appointment getting things completed as soon as possible even with the extra things I had asked of them once I got there, very good team of peo More

by SKYLERDAVIDSCHAFFER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony McQueen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Super sorry to the young guy in the service department I forgot your name but you were a five star
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May 06, 2024 -

Spitzer CDJR Mansfield responded

We are happy to hear that our team could provide you with a top-notch experience. Our guests' satisfaction is our utmost priority. Thank you for your 5-star review and we hope for an opportunity to work with you again!

Helpful
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