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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
819 Reviews

819 Reviews of Spitzer CDJR Mansfield - Service Center

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May 08, 2025

Kendra was kind,professional and very helpful. Very satisfied with the dealership and will do business here again. More

by JEDWARDS52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for leaving Kendra this wonderful review! We are so glad that she was both kind and helpful. Your satisfaction means so much to us. Please do not hesitate to give us a call if there is ever anything more that she and the team may help you with.

May 08, 2025

We bought our Chrysler 200 there at Spitzer and so far good service. Like what? More

by JodieluvsCA
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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May 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are glad that our team provided you with top-notch service. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

May 08, 2025

Nice, polite, honest He went over everything and let me know what to be thinking about moving forward More

by EPERKO
Recommend Dealer
Yes
Employees Worked With
Tim Wolford
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May 12, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! It is always our goal to ensure our guests are satisfied with their visit, and we are glad that our team provided you with top-notch service. Please do not hesitate to give us a call if you ever have any further questions or concerns.

May 06, 2025

I don't feel they did everything they could. Didn't figure out the issue. More

by PIGG23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2025 -

Spitzer CDJR Mansfield responded

Pigg, We apologize for the unfortunate experience. We strive to make customers visits a great one, please give us a call at our dealership and ask or the Sales Manager. We would love to help you.

May 06, 2025

Good They did great. They Served me Very well,keep up the good job. Job well done. More

by 69elvisfan
Recommend Dealer
Yes
Employees Worked With
Tim.
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May 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are delighted that our team provided you with 5-star service during your recent visit. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

May 02, 2025

They took great care of me and my vehicle. Will use them again in the future. More

by jeffcurtis1968
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
May 08, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are glad that our team took great care of you and we look forward to continue providing you with the same 5-star service in your visits to come!

April 30, 2025

Easy to work with, and very friendly. They set the proper expectations and my vehicle was completed in the expected time frame while I waited. More

by bbmb32
Recommend Dealer
Yes
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May 08, 2025 -

Spitzer CDJR Mansfield responded

We appreciate your positive review and we are glad that our team provided you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 30, 2025

Tim Wolford was great on taking care of my issues. Just not happy i had to come back so many times to get the tires taken care. Tim always kept me posted on what was happening and he did great correcti More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2025 -

Spitzer CDJR Mansfield responded

Tina, Thank you for taking the time to rate our dealership. We are glad that Tim got your automotive needs thoroughly resolved. Please do not hesitate to give us a call if you have any further questions or concerns.

April 29, 2025

Great service Kendra took good care of me and my vehicle. Kept me updated also. More

by Ssuch0497
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Apr 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that Kendra took great care of you and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

April 29, 2025

The staff is always very nice and knowledgeable. I always get greeted with a smile and the staff is always very friendly. More

by ARCOVER84
Recommend Dealer
Yes
Report | Print
Apr 30, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! We are happy to hear that our team consistently provides you with the A+ service that you deserve and we hope that you continue to choose us for all of your future automotive needs. Take care!

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