Spitzer CDJR Mansfield - Service Center
Ontario, OH
606 Reviews of Spitzer CDJR Mansfield - Service Center
Over the years, Spritzers Ram service department has been there for all my vehicle maintenance. They have been exemplary in all my visits and have kept me running smoothly throughout all of my vehicle p been there for all my vehicle maintenance. They have been exemplary in all my visits and have kept me running smoothly throughout all of my vehicle purchases with them. Staff is always friendly and upfront, kind and courteous. More
Courteous staff, job completed in a timely manner, complimentary car wash, fair pricing. item backed with warranty complimentary car wash, fair pricing. item backed with warranty More
I made my appointment online so I went to Kia and it wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t ma wasn't that side. Then was going to use the coupon they sent guess I can’t use it because the VIN number doesn’t match. But the VIN number doesn’t match any vehicle I own. More
I have been coming to Spritzers for service since I purchased my 2016 Dodge ram and have been completely happy with with the dealership. purchased my 2016 Dodge ram and have been completely happy with with the dealership. More
Vehicle was brought in for a Fuel issue. They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Tu They spent 30 days 4 rounds of diagnostic, and $6660.52 without correcting the issue it was brought in for. They replaced the DPF, fuel lift pump, Turbo actuator, multiple sensors, gaskets, They also rotates the tires but didn't adjust the tire pressure. They crushed the end of my exhaust. Kendra Weaver authorized a repair without my consent, and blames it on me. Greg Gilliam the service manager takes no responsibility for his employees, the service provided, or the damage. Please Go anywhere else. More
one star for terrible communication, and inflating repair costs. One star because I can't give zero. Kendra failed to return calls when she stated she would, Called me a liar after I asked why authorized rep costs. One star because I can't give zero. Kendra failed to return calls when she stated she would, Called me a liar after I asked why authorized repairs were not completed. She authorized repairs on her own without my consent. Please go somewhere else besides Spitzers. More
Friendly staff and comfortable amenities at this dealership made my service experience tolerable. Extensive inventory browsing made my wait time seem to go quicker. dealership made my service experience tolerable. Extensive inventory browsing made my wait time seem to go quicker. More
Service was timely and the staff was friendly and professional. Will return in the future as needed. professional. Will return in the future as needed. More