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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
744 Reviews

744 Reviews of Spitzer CDJR Mansfield - Service Center

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March 07, 2025

When my vehicle was told in I had no expectations of what was wrong. And I surely never expected to get it back the same day More

by Annie oakley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Spitzer CDJR Mansfield responded

Annie, Thank you for your positive review! We are happy to hear that our team provided you with a quick and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. If you ever have any further questions or concerns, please do not hesitate to give us a call.

March 07, 2025

They did a good job and they informed me what needed to be done and told me what it would cost More

by JLCJDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 05, 2025

Kendra Weaver and the entire Service Team are A+++. Definitely got my 2019 Jeep Compass back to running as smooth as can be. Thanks 1000% 🤘😎🤘 More

by hoslertc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that Kendra got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 03, 2025

Tim is great. Great communication throughout the process. Greatly appreciated them getting me in and my vehicle repaired. More

by BeFuzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that Tim provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 03, 2025

Very open and willing to help with my needs Good at communicating and getting back to me quickly More

by NHOLLOWAY04
Recommend Dealer
Yes
Employees Worked With
Alan Beran
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team provided you with the quality care that you so much deserve. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with.

March 03, 2025

Convenient location Friendly people And great service!! Will continue to utilize their services! See you in another six months!! More

by jewel_arnott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Spitzer CDJR Mansfield responded

Jewel, Thank you for your time and feedback. It's always a pleasure hearing from our wonderful customers! We are very happy to hear that your vehicle services needs are met and convenience and great results. We look forward to the next time we serve your needs again.

March 03, 2025

I bought my Jeep from them 2 years ago and used their service. They have always been able to help me and provide a great service for my Jeep Gladiator I appreciathe crew in Mansfield More

by DOOZLER78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that our team consistently takes great care of you and your Jeep's needs. Your safety and satisfaction are our utmost priorities. We wish you the safest of travels until we meet again!

March 03, 2025

They went out of their way to complete old recalls on our trucks that was missed over the year ,Thank you More

by dennis.golden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Spitzer CDJR Mansfield responded

Dennis, Thank you for your wonderful review! We are happy to hear that our team took great care of you and your automotive needs. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 02, 2025

I was calling about my jeep because of a year 1/2 ago I took it to spitzer in mansfield and the doors and hood had bubbles on them so they was going to replace them since they was under Warrenty I More

by SSABLE1050
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I was calling about my jeep because of a year 1/2 ago I took it to spitzer in mansfield and the doors and hood had bubbles on them so they was going to replace them since they was under Warrenty I was so happy so they set it up with a bodyshop o
Mar 04, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to write this review. We are very sorry to hear that you were having some issues with the Service Department. We would love to resolve the issue that is occurring to your vehicle and get some addition information. If you would give us the opportunity to speak to you, please give us a call at our dealership and ask for the Service Manager. We would love to help! Thank you for your time and patience.

February 27, 2025

The service team is great! Kendra does an exceptional job in having the service completed as requested. More

by DEWKSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! Your safety and satisfaction are our utmost priorities, and we are glad that Kendra got your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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