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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
607 Reviews

607 Reviews of Spitzer CDJR Mansfield - Service Center

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September 26, 2022

The service department is always very helpful. This visit was to replace the exhaust and Tiffany Zappone-Curvin did a great job keeping me updated since we had to wait for the part to arrive. More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin
Sep 27, 2022 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are so glad that Tiffany took great care of you. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

August 18, 2022

Upon arrival I was met by Linda Briggs. She was very kind and helpful. I will most definitely be back any, and all my car needs. It's so very hard to find pleasant people working in custome More

by ginahogue50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Aug 19, 2022 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that Linda took great care of you throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

August 18, 2022

They have always gotten me right in and gotten my problem taken care of in a decent time frame. They are all super nice to us and treat us like they care about us and our problem. Linda Bragg that meets us More

by scase65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Bragg
Aug 19, 2022 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! Offering quality and efficient service is so important to us, and we are glad that Linda consistently provides you with nothing less. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 12, 2022

Scheduled service and had completed at Spitzer on my Ram 1500. Ashley Garrett Assisted me and everything was great. There is clearly a focus on customer service. More

by mblankenship1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Garrett
Aug 17, 2022 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that Ashley could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

May 21, 2022

Linda Briggs sets the tone of the dealership's service department. She is welcoming, knowledgeable and goes out of her way to make sure your know what's going on with your car while it is in their garage More

by Menendez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
May 25, 2022 -

Spitzer CDJR Mansfield responded

Thank you for leaving Linda this wonderful review! She will be honored to hear of your very kind words. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

April 23, 2022

They are very conscientious about our safety and comfort while driving out car around town More

by Donald Mayes.51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jenna kohls
April 20, 2022

Tim Wolford has been very helpful in the recall concern and setting up follow up appointments. More

by petersen.trish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 14, 2022

Excellent customer service and quick service on my vehicle. Ashley Garrett and Tiffany Curvin are always very friendly and helpful, going over everything with me before and after my service appointme More

by Jeep Girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Garrett, Tiffany Curvin
April 13, 2022

When getting my car repaired everyone is 100% on making sure my car is in working order before I leave, I am so glad I bought my car in Mansfield Kia. Thanks everyone Kathy More

by buffy1970
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joshua Reese
April 01, 2022

Great service done in a timely fashion always. From the day one I was a little reserved about dealerships and there services but they have treated me with the utmost respect while taking great pri More

by Blacknight199
Customer Service
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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