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Spitzer CDJR Mansfield - Service Center
Ontario, OH
607 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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607 Reviews of Spitzer CDJR Mansfield - Service Center
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May 27, 2023
I bought my car at Spitzer in 2017 because of the great customer service I received from the sales team. The service team has continued to be very good. Linda Briggs took over a few years ago from someone customer service I received from the sales team. The service team has continued to be very good. Linda Briggs took over a few years ago from someone I felt was a very profession and competent individual. I thought my satisfaction would go down, but Linda Briggs has a slightly more personal approach and makes you feel very comfortable about decisions for service with my vehicle. I am overall pleased with the service I have been receiving with the Spitzer service center. As long as I continue to feel I am important to them as a customer I will use their services. More
by pjjfm2
Employees Worked With
Linda Brigg
May 19, 2023
I stopped in at the spritzer of Mansfield and the service was excellent. Kendra Weaver was awesome and really made sure that I had everything I needed while I waited for my vehicle to be done. Thank you for was excellent. Kendra Weaver was awesome and really made sure that I had everything I needed while I waited for my vehicle to be done. Thank you for the excellent service. More
by bcyb5807
Employees Worked With
Kendra weaver
April 30, 2023
I have NOT had a good experience with service at this dealership. My 1st issue was I purchased $2500 worth of Mopar OEM upgrades for my Jeep Wrangler. I scheduled an online appointment for a Saturday. dealership. My 1st issue was I purchased $2500 worth of Mopar OEM upgrades for my Jeep Wrangler. I scheduled an online appointment for a Saturday. I arrived at the dealership only to find out they don't do what I scheduled on a Saturday. Apparently they do not review the requested work before they put in on the schedule. I took it back during the week only to then learn they were not able to access the work that needed to be done. Yes they changed me for their time. Most recently I contacted this dealership concerning a Jeep Technical Service Bulletin issue with corrosion. I did not receive a return phone call or a response to my email to service. When I was finally able to get ahold of the service manager, He completely blew me off and said "We are NOT dealing with this at this time" How does a 5 star Jeep dealership get away with walking away from a warranty issue? My last 8 vehicles have been Chrysler products. My last 8 vehicles have been Chrysler products. This will most likely be my last and I will absolutely not buy from Chrysler of Mansfield. More
by k8rox
Employees Worked With
February 15, 2023
Quick and easy. The staff are always pleasant and kind. This was my first time being checked in by Tiffany Zappone-Curvin and I think she does the company justice wi The staff are always pleasant and kind. This was my first time being checked in by Tiffany Zappone-Curvin and I think she does the company justice with her kindness and efficiency. They even washed the car afterwards and that extra touch was really nice. Will definitely continue to bring my jeep here for service. More
by Jzornes19
Employees Worked With
Tiffany Zappone-Curvin
January 28, 2023
We are very happy with our cars we purchased at Spitzers. Dana Stuart was our sales person with all three and Linda Briggs assisted us in a very professional and helpful way in service department. Dana Stuart was our sales person with all three and Linda Briggs assisted us in a very professional and helpful way in service department. More
by Fluke46
Employees Worked With
Linda Briggs in service department
January 14, 2023
Tiffany Zappone-Curvin is a great service advisor, we have contacted Tiffany many times for all of our needs and she has always had time and found the answers with our Caravan have contacted Tiffany many times for all of our needs and she has always had time and found the answers with our Caravan More
by LeaNita67
November 01, 2022
Tiffany was great. She looked a few things for me. She even asked if I wanted a wash. Everything was done in a timely fashion. This is a great dealership. She looked a few things for me. She even asked if I wanted a wash. Everything was done in a timely fashion. This is a great dealership. More
by PLEdwards1223
Employees Worked With
Tiffany
October 27, 2022
Another timely maintenance service on my new vehicle and Ashley Garrett was great to deal with. Explained everything I had questions on and very friendly. Ashley Garrett was great to deal with. Explained everything I had questions on and very friendly. More
by Adam G.
Employees Worked With
Ashley Garrett
October 21, 2022
Really pretty staff quick and professional even took the time out to wipe down the inside of my windshield for me when I requested time out to wipe down the inside of my windshield for me when I requested More
by dragonblaze89
Employees Worked With
Idk her last name the pretty receptionist named Gwen
October 08, 2022
They were very helpful. they were very thorough and took care of your needs.they were very polite. they were very thorough and took care of your needs.they were very polite. More
by Blsackman
