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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
607 Reviews

607 Reviews of Spitzer CDJR Mansfield - Service Center

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October 18, 2023

Tim always has given me great service and I call him my friend!Service department always has great service! More

by SHEEBR921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
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Oct 18, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tim this positive review and recommendation! We are delighted that he could provide you with a smooth and remarkable experience. It is our pleasure to serve you. If there is ever anything more that the team may help you with, please do not hesitate to let us know!

October 18, 2023

The dealership was clean and all the employees were professional. They said it’ll take about 45 minutes for oil and tire rotation and it was about an hour so they were right on schedule thank you More

by AMANDASTIDAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Oct 18, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Amanda! We are glad that our team could consistently provide you with a top-notch experience. Our guests' satisfaction is our utmost priority. Please contact us if anything!

October 18, 2023

Courteous professional helpful staff answered all questions and worked with me on my service and prices and got me aftermarket parts to get what I needed More

by Jray82173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zappone
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Oct 19, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! It is our pleasure to serve you and your automotive needs in any away possible. If there is ever anything more that we may help you with, please do not hesitate to let us know!

October 18, 2023

Awesome service and friendly staff even the building was very clean very thorough inspection and even went over the paperwork More

by MAGSTER63.MB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin McGowan
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Oct 19, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your feedback. It is always a pleasure to hear from our guests, as we do try to enhance your experiences in any way we can. Please drive safely, and feel free to give us a call if there is anything more that our team may help you with!

October 17, 2023

Kept me updated about time line and prices. Went above and beyond to pro idea quality service. More

by TIGER21PEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service dept
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Oct 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are honored by your business, and we are so glad to provide you with a top-notch experience! It is our pleasure to assist you in any way possible. Take care!

October 16, 2023

1st time they washedy car wout me. Asking them to wash it 2 the service person was extremely friendly 3 I didn't have to tell them twice what I needed 4 I didn't have an oil leak this More

by B.BENNETT.19.20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany she was extremelynice
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October 14, 2023

The service center is helpful and friendly, the service is done in a reasonable time More

by brandymariehaas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Spitzer CDJR Mansfield responded

We are always proud to provide you with a smooth, pressure-free experience. Your satisfaction means so much to us. Looking forward to seeing you again. Thank you so much for the positive review. Take care!

October 14, 2023

Communication is good. Competitive pricing. Tiffany does a good job. I’m writing the rest as filler. More

by jkkllreese5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Oct 17, 2023 -

Spitzer CDJR Mansfield responded

We are happy Tiffany could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again. Thank you for the great review!

October 14, 2023

Excellent service. Tim went above and beyond. I will definitely be a returning customer.Thank you! More

by hatfieldt5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are so glad that Tim provided you with the quality care that you deserve. Our guests' satisfaction is our utmost priority. We look forward to your next visit!

October 14, 2023

Kendra Weaver was very helpful! Everyone is very knowledgeable about the vehicles. Always go back! More

by mweber14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Report | Print
Oct 17, 2023 -

Spitzer CDJR Mansfield responded

We are thrilled to hear that Kendra could be of valuable assistance to you during your recent visit. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for the great feedback and please contact us if anything!

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