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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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November 02, 2023

Best dealer service center. Thorough, honest, reliable, engaging, customer-focused. Great integrity. They can be trusted to do excellent work. More

by AMANDABCROWLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Zappone-Curvin
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Nov 03, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Amanda! We are overjoyed that our team could provide you with a 5-star experience. Hope that you do not hesitate to let us know if we may ever be of further assistance to you!

November 02, 2023

I feel like they respect me and my vehicle. .. He's always returned neat and there's never any problem with the price... More

by Edandcherie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are pleased that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know.

November 01, 2023

They are great people they try and help you in any way that they can More

by Wblademan2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Report | Print
Nov 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you for the positive review! It is our pleasure to serve you in any way possible. Please drive safely, and do not hesitate to let us know how we may be of further assistance to you in the future!

November 01, 2023

People were helpful getting signed in ,and helped with coupons,also was In and out in less than 1 hr More

by SPORTMANS59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Report | Print
Nov 02, 2023 -

Spitzer CDJR Mansfield responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

November 01, 2023

Everyone in service department is very nice and always gets serviced as soon as possible More

by Jhat2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyffany
Report | Print
Nov 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are so glad that our team could provide you with a 5-star experience! Your satisfaction means so much to us and we hope for an opportunity to work with you again.

November 01, 2023

The staff was very friendly, informative, and quick. Great experience. Would recommend anyone for service More

by DAEAN2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra and Johnny
Report | Print
Nov 02, 2023 -

Spitzer CDJR Mansfield responded

We appreciate you taking the time to leave us this 5-star rating and we are glad that our team could provide you with thorough and efficient service. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 01, 2023

They are very nice to their customers and will explain all the details of the service, and they are very helpful in every aspect to please the customer. Thank you very much More

by Cmikey5460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2023 -

Cmikey5460 responded

Thank you for the service on my 2021 ram 3500 truck, l appreciate the service

Nov 02, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are honored by your business, and we are so glad to provide you with thorough and efficient service during your most recent visit. Please do not hesitate to give us a call you ever have any further questions or concerns.

October 31, 2023

Kendra Weaver greeted me with a smile and explained how things worked in Spitzer’s Service Department as this was my 1st visit after purchasing my Pacifica this summer from Kurtis Swab. So very pleased wi More

by SWEVALK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
Report | Print
Oct 31, 2023 -

Spitzer CDJR Mansfield responded

Offering quality and efficient service is so important to us, and we are glad that Kendra and Kurtis provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Thank you for sharing your experience and please do not hesitate to let us know if there is ever anything more that we may help you with.

October 31, 2023

Great service center always polite when entering for check in. And always cover your service and any recommended ones. More

by BMCQ79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra weaver rate 5 star
Report | Print
Nov 01, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving this positive feedback and recommendation! We are proud to have earned your kind recommendation and look forward to an opportunity to work with you again.

October 31, 2023

They are very sincere and polite. They are informative on the service needing done. Answered all of my questions. More

by CMCMILL53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone
Report | Print
Nov 01, 2023 -

Spitzer CDJR Mansfield responded

We are delighted that our team could provide you with a 5-star experience. It is our pleasure to serve you. Thank you so much for your wonderful review! We hope for an opportunity to work with you again.

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