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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
740 Reviews

740 Reviews of Spitzer CDJR Mansfield - Service Center

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March 22, 2025

Best I have ever had! ! He had answers to ever question I ask him! He made our trip very pleasant! More

by CHARLOTTEMORRIS1973
Recommend Dealer
Yes
Employees Worked With
Anthony
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Mar 24, 2025 -

Spitzer CDJR Mansfield responded

Charlotte, thank you for your kind review! We strive for 100% customer satisfaction, and we are glad that our team provided you with 5-star service. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2025

Professional, knowledgable, and honest. knew their job customer service oriented, and very friendly Punctual and dedicated More

by carmellocangemi
Recommend Dealer
Yes
Employees Worked With
Express service person
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Mar 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this positive review! We are happy to hear that our team took great care of you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

March 22, 2025

My experience was nice. i wish they would pint out what is actually due according to my mileage for service plan So I can stay on top of recommendations. Excellent staff a More

by Darcycassini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 24, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your time and feedback. We are glad that our team got your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 17, 2025

Always a great and friendly experience. Super fast and reliable service, will continue to bring my vehicle back every time. More

by tim@pinnacle-brandmanagement.com
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Tim, Thank you for sharing your positive experience with us. Offering quality and efficient service is so important to us, and we are pleased to hear that our team provided you with nothing less. We look forward to continue serving you and your automotive needs with our best care in your visits to come!

March 17, 2025

Helpful, friendly staff. My salesman took very good care of me throughout the sales process. More

by MEDIC127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! We are so appreciative of the opportunity to work with you, and we are delighted to hear that our team took great care of you. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

March 17, 2025

Hats off to the very caring and professional service department. Their follow thru and concerns about the repairs of my vehicle their highest priority. More

by Tom Mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Tom, We appreciate your positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 16, 2025

Always courteous and caring and estimates are accurate. Managers are the very best in the business. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Jeff, We appreciate your positive review and we are happy to hear that our team is consistently kind and helpful. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

March 15, 2025

Very nice people in the service department. I got really good service and good car wash More

by BKEENER76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are pleased to hear that our team provided you with a top-notch service experience. Our guests' satisfaction is our utmost priority. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

March 14, 2025

When I called them to ask about the issue, they said that they couldn't find the leaking antifreeze. They never called me to tell me that they finally found it. More

by MOJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2025 -

Spitzer CDJR Mansfield responded

Mojo, We appreciate you taking the time to write this review on your service experience. We happy to hear that our service department was able to find the issue and we were able to get you out quick and easy!

March 14, 2025

Fast speedy and personal service Tim is great Is had car towed the car with no expectations of when to pick it up. It was done by that afternoon More

by Annie oakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Spitzer CDJR Mansfield responded

Annie, Offering quality and efficient service is so important to us, and we are glad that Tim provided you with nothing less. Thank you for your kind review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

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