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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
604 Reviews

604 Reviews of Spitzer CDJR Mansfield - Service Center

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October 23, 2024

Warranty work but the interaction with the employees is always great. They are easy to talk with and want to make sure the customer is satisfied. More

by STF0218
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are honored that you continuously confide in us with your automotive needs, and we are glad that our team consistently provides you with top-notch service. Your safety and satisfaction are our utmost priorities. Take care!

October 22, 2024

Patient nice and kind people to do business with and explain all options available to get your vehicle fixed. Thank you spritzer team especially Kendra ❤️ More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Oct 23, 2024 -

Spitzer CDJR Mansfield responded

Vic, Thank you for your positive review! We are glad that Kendra provided you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 22, 2024

During my visit, I can confirm on each service, the experience is very good and they are very kind. More

by manava50mo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing a top-notch experience is always our goal, and we are glad that our efforts consistently meet your satisfaction. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 21, 2024

I have no complaints about your dealership. Spritzer Motor is a top of the line operation, keep up the great work. More

by OPOSUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.

October 21, 2024

They went above an beyond to help me that's what I call taking care of your customers . I will tell all my friends how they helped me 🙂 More

by ROSBORNE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are happy to hear that our team took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 21, 2024

We always have a great experience at Spitzer. The service department is fast and friendly!! Thank you, Kendra Weaver, for always taking great care of us!! More

by LuvMySoul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your excellent review! We are so glad that our team provided you with quality and efficient service and that Kendra made this experience with us no different. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

October 19, 2024

Was not aware that I had to drop off my car, so I waited for it. It was 2 1/2 hours before they came out and told me what was going on. After six hours could not figure out what was the problem More

by kballhsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 19, 2024

Great service! Friendly, knowledgeable customer service team. The wait wasn’t long at all and the service team took really good care of us. Even the service over th More

by Sharon Beyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Sharon, Thank you for taking the time to leave us this positive review! We are glad that our team provided you with top-notch service and ensured your experience with us was as smooth as possible. We look forward to continue providing you with our best care in your visits to come!

October 19, 2024

Always have great care in the service department. Tim was very good at keeping me informed about my service. Also got a car wash ☺️ More

by LORI.KOCHER0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Lori, We appreciate your kind review! We are honored by your continued business, and we are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team!

October 18, 2024

Very helpful. Takes the time to explain the situation and makes good suggestions for. Us to consider More

by JLUEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving us this amazing review! We are happy to know that our team was very helpful and took the time to explain the situation to you and made good suggestions for you to consider. Please do not hesitate to let us know how we may be of further service to you.

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