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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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November 30, 2023

We were able to schedule an oil change online and was askew to set the appointment pretty easily. We were told it would take 45 minutes to do the oil change and rotate the tires. They did it within tha More

by sah4mah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwyneth Hall
Nov 30, 2023 -

Spitzer CDJR Mansfield responded

We greatly appreciate your 5-star rating! It is always our goal to ensure our guests' experience is as pleasant as possible. Wishing you the safest of travels- on behalf of the entire team!

November 30, 2023

It is a family atmosphere. They are very courteous and helpful. Everything from providing a drink/snack bar in the waiting area to the service clerks, customer oriented. Don't More

by TAMARA.TAMARA.CRAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. Providing top-notch service is so important to us, and we are proud that our efforts could meet your satisfaction. If there is ever anything more that we may help you with, please do not hesitate to let us know!

November 29, 2023

Tim was great to work with. Excellent service! Fast completion of work performed on my vehicle. More

by FLASHGG4036
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We greatly appreciate the opportunity to work with you, and glad that Tim made your experience with us an all-around success. We wish you the safest of travels- on behalf of the entire team!

November 28, 2023

Always get EXCELLENT service at Spitzers! In a world where good service has disappeared, it’s great to see a business that makes you feel cared for! More

by Jill
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany is excellent
Nov 29, 2023 -

Spitzer CDJR Mansfield responded

We are happy to hear that our team could provide you with a seamless, 5-star experience. Thank you for your positive review and we hope to see you again the next time you are in need of automotive service!

November 28, 2023

Friendly customer service but most importantly very fast on the repair! Please working with them! More

by susan.hoskinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Nov 29, 2023 -

Spitzer CDJR Mansfield responded

Hi Susan, Thank you for sharing this positive review! Your safety and satisfaction are of the utmost importance to us. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 27, 2023

Always Great Service. Always prompt and courteous, and takes care of whatever issue that I have. Because of that, when I need another truck I will go there. More

by Rbthorne1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany? I forget her name…. The woman that seems to always be working!!!
Nov 28, 2023 -

Spitzer CDJR Mansfield responded

Thank you for leaving us this positive review! We are overjoyed to could provide you with a seamless, 5-star experience. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

November 27, 2023

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by johnmmattone2@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Dixon
Nov 28, 2023 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this 5-star review. Looking forward to seeing you again!

November 25, 2023

This was my first service visit since I purchased my 2018 Jeep Compass from Kelly. It was a great experience from the start! Beautiful building with amazing coffee and snacks. Everyone was so friendly! Kendr More

by Helipilot1990
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
Nov 28, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review and recommendation! We greatly appreciate the opportunity to work with you, and we are so glad that our team could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible and we look forward to continue serving you again!

November 24, 2023

I know Always friendly and helpful service. Best ever Always recommend Spitzer to my friends. Best dealership ever! More

by wldwrdwky1
Recommend Dealer
Yes
Nov 28, 2023 -

Spitzer CDJR Mansfield responded

We are so glad that our team could provide you with a 5-star experience, and we greatly appreciate your positive review! Please do not hesitate to let us know if there is ever anything more that we may help you with.

November 22, 2023

Everything was okay at the dealership That's all I have to say I will see you guys in three months More

by KEITHALLENKALLEN
Recommend Dealer
Yes
Nov 28, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review! We are so glad that our team took good care of you. If there is ever anything more that we may help you with, please do not hesitate to let us know.

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