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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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January 04, 2024

Easy to work with, They provide fast and dependable service, Best dealership I have ever worked with More

by Dusty McAdow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwen in service , Jeremy Lawhun, Robert Maynard
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Jan 05, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us remarkable! It is our pleasure to assist you in any way possible. Safe travels!

January 04, 2024

I would like to thank Linda Briggs in service department, she is awesome and has always treated me with respect. More

by meadow1225
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
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Jan 05, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to share this incredible review! We are delighted that Linda provided you with the top-notch service that you so much deserve. We wish you the safest of travels until we meet again.

January 01, 2024

The service manager that I dealt with was terrific He was able to replace my van’s transmission in 3 days and get the payment made through a Jeep Rewards credit card More

by Jthoma44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating and recommendation! We are delighted to provide you with top-notch service! Please do not hesitate to let us know if there is ever anything more that we may help you with.

December 31, 2023

Car was ready before it was promised. Always greeted as soon as I walk in the door. More

by mandisnipes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Report | Print
Jan 02, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Brittany this wonderful review! Providing quality and efficient service is so important to us, and we are so glad that our efforts could meet your satisfaction. We wish you the safest of travels until we meet again!

December 17, 2023

Always prompt and courteous at every service appointment. All aspects of service explained clearly so I understand what was done to my vehicle. More

by kittybmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again!

December 15, 2023

Always pleasant and friendly, answer all questions, prices are reasonable. No complaints from any visit More

by spoon013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gwenyth Hall
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Dec 15, 2023 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us remarkable! It is our pleasure to assist you in any way possible. Safe travels!

December 15, 2023

I’m well pleased with the way my appointment went today, it was done with a lot pride More

by ezflip4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun, Robert Maynard
Report | Print
Dec 15, 2023 -

Spitzer CDJR Mansfield responded

We're grateful to know that your experience with us was an amazing one! We're always happy to hear appreciation from our customers. Looking forward to seeing you again.

December 09, 2023

I am giving my service a 5 rating out of 10 because all requested things were not completed. Requested fire rotation and it was not done. Service advisor asked where my wheel lug lock was and I said in m More

by Revyogi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra
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December 08, 2023

Quick and great service with a smile along with fantastic comunication. I will be back. More

by Gordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Report | Print
Dec 11, 2023 -

Spitzer CDJR Mansfield responded

Thank you so much for your 5-star review! We appreciate your business and are pleased that our team could provide you with a remarkable experience! Please do not hesitate to give us a call if anything!

December 06, 2023

Gwyn , was very helpful about time and keeping me informed about progress of service while I waited. Careful explanation of service before l left the store. Very polite and helpful throughout. More

by donaldsidle4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Lawhun
Report | Print
Dec 07, 2023 -

Spitzer CDJR Mansfield responded

We are so glad that Gwenyth could be of assistance to you, and greatly appreciate you taking the time to leave this 5-star review! Please do not hesitate to let us know how we may be of further service to you in the future. Safe travels!

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