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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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January 22, 2024

The service department is great to work with. I always appreciate their expertise and professionalism. More

by dcatanese0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are so glad that our team could make your experience with us worthwhile. If there is ever anything more that we may help you with, please do not hesitate to let us know!

January 20, 2024

Easy to work with in terms of acquiring an appointment and understanding the steps they are taking to repair my truck. More

by pmma2215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your excellent review! We are so glad that our team could provide your truck with a 5-star service experience. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 20, 2024

I brought my 2018 Ram 2500 6. 7L in for the manufacturer's emissions reprogramming recall and was well taken care of at this location. Each team member I spoke to was polite, profe More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The employee's name was not listed, she worked in Service but I do not remember her name.
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your positive review, Matthew! We are happy to hear that our team could provide you with top-notch service. Safe travels until we meet again.

January 19, 2024

Spitzer is a customer service first dealer. Always quick to respond to questions and the service is always great! More

by jblakley94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review! We are so glad that our team could get your automotive needs efficiently taken care of. Our guests' satisfaction is our utmost priority. We hope that you continue to choose us for all of your future automotive needs!

January 19, 2024

Tiffany and all the prople that work the service department desk are so friendly and helpful More

by tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany
Report | Print
Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Hi Tina, Thank you for sharing the positive experience you had with Tiffany! She will be honored to have earned your kind feedback. Please do not hesitate to let us know if there is ever anything more that we may help you with.

January 18, 2024

Linda Briggs in Kia service did an excellent job explaining in detail the recalls performed on my vehicle. She also was helpful with recommendations for the future. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Linda Briggs, Anthony Raymondo
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Jan 18, 2024 -

Spitzer CDJR Mansfield responded

Joe, It's great to know that Linda took great care of you while providing you with a smooth and efficient experience. It is our pleasure to serve you. We thank you for your positive review and we hope for an opportunity to work with you again!

January 18, 2024

Tiffany is great and always thorough and personable! She is always great and I appreciate her! More

by MOHLER112
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffany in service
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Jan 18, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Tiffany this 5-star review! We are so glad that they could be of assistance to you. Please drive safely, and be sure to give us a call if there is anything more that they or the team may help you with!

January 18, 2024

The dealership and all the staff are always very professional, communicative, friendly and timely. Always a pleasure. More

by SCOTTVL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Z
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Jan 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for your wonderful review, Scott! We are delighted that our team could consistently provide you with the quality care that you deserve. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

January 17, 2024

Excellent service department great prices and very timely in performing service and repair work. Linda Briggs us always very informative and knowledgeable More

by gti1701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Briggs
Report | Print
Jan 17, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! Linda is here to always provide you with top-notch service throughout your visit. We wish you safe travels and look forward to continue providing you and your vehicle with our best care in your visits to come.

January 05, 2024

Prompt courteous considerate Linda has always been extremely helpful . Courtesy transportation was very kind All of the staff were very friendly More

by Dshook2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda 5 stars
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Jan 05, 2024 -

Spitzer CDJR Mansfield responded

We're so glad you had an outstanding experience with our excellent staff! Thank you for your 5-star review, and we hope to work with you again!

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