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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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January 31, 2024

I received exactly what I was expecting I love you man great job ?? Thanks More

by gatwickdave
Recommend Dealer
Yes
Employees Worked With
Tim
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Feb 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you for taking the time to leave us this wonderful review! We are overjoyed that our team took great care of you. Your satisfaction means so much to us. On behalf of the entire team- we wish you the safest of travels until we meet again!

January 30, 2024

Fast service and kept me updated throughout the day. Very professional. Great representation for spitzers More

by RCONN317
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
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Feb 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

January 30, 2024

They were very prompt with what the issues were and possible solutions. Communication was spot on as well as the work More

by STOVER1016
Recommend Dealer
Yes
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Feb 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you for sharing your positive experience with us. We are glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

January 28, 2024

I am extremely happy with the service and how friendly she was and so very helpful! More

by ANGEL.BACKENSTO
Recommend Dealer
Yes
Employees Worked With
Kayla?
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Feb 01, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are glad that our team was both kind and helpful. Your satisfaction means so much to us. We wish you the safest of travels until we meet again!

January 27, 2024

I have worked with the service department 3 times, all exceptional service. I ordered a part 5 weeks ago, never got a call that it was in. I called back last week and it was on the shelf. Felt I should ha More

by rg2062
Recommend Dealer
Yes
Employees Worked With
Service was excellent, parts good
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

Providing quality and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are deeply sorry that you were not informed when your part arrived. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 27, 2024

Friendly and fast service Free snacks and beverages available in waiting area. Comfortable and modern waiting area More

by Jami Poth
Recommend Dealer
Yes
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

Jami, Thank you so much for leaving us this terrific review! We are glad to hear that our team took great care of you and could get your automotive needs taken care of quickly and efficiently. We are happy to know that they were friendly. Please do not hesitate to let us know how we may be of further service to you.

January 27, 2024

Tiffany was great at keeping me informed with what was going on with my car and when to expect it back. More

by acarver213
Recommend Dealer
Yes
Employees Worked With
Tiffany
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Tiffany this exceptional review! We are thrilled to hear that Tiffany took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that she kept you informed on your vehicle while it was being serviced. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 27, 2024

I had zero issues fulfilling my requests. Everyone was very accommodating. Everyone was super helpful to me and my wife More

by MHORSLE3
Recommend Dealer
Yes
Employees Worked With
Kurtis
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

Providing outstanding and quality service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet you and your wife's satisfaction! We are thrilled to know that everyone was very accommodating and super helpful. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

January 26, 2024

Tim was understanding and accommodating. Nice to work with. He understood my situation. Great service More

by mrose2995
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 26, 2024 -

Spitzer CDJR Mansfield responded

Thank you so much for taking the time to write this great review and for the 5-star rating. Tim will be thrilled to hear of your comments. Safe travels until we meet again!

January 26, 2024

Although it wasn't my first time to the dealership to fix this issue, Tim and the mechanics didn't stop until the issue was resolved More

by trittschuh12
Recommend Dealer
Yes
Employees Worked With
Tim
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Jan 31, 2024 -

Spitzer CDJR Mansfield responded

We are grateful for you leaving Tim this stunning review! We are thrilled to hear that Tim took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that he did not stop until the issue with your vehicle was resolved. Please drive safely and do not hesitate to let us know how we may be of further service to you.

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