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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
606 Reviews

606 Reviews of Spitzer CDJR Mansfield - Service Center

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March 25, 2024

Kendra was awesome. She did a great job of explaining everything that was going on. She even found a recall and handled it. The dealership was super clean and the amenit More

by jmichel79
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
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Mar 25, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving Kendra this excellent review! We are delighted to know that she took great care of you and your automotive needs when you join us for service. Thank you for choosing our dealership, and we hope to continue serving you and your automotive needs for years to come! Safe travels.

March 25, 2024

Easy and pain free My experience with Tim was simple and pain free. I enjoyed working with him. More

by BRADLEY.L.SMITH.3
Recommend Dealer
Yes
Employees Worked With
Tim
Report | Print
Jul 17, 2024 -

Spitzer CDJR Mansfield responded

Bradley, We are grateful for you leaving Tim this stunning review! We are thrilled to hear that Tim took incredible care of you and could provide you with thorough and efficient service. We are pleased to know that you enjoyed working with him. Please drive safely and do not hesitate to let us know how we may be of further service to you.

March 24, 2024

Easy scheduling process, fast and friendly service. Sent me a video of the inspection process More

by kevjr82
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Mar 25, 2024 -

Spitzer CDJR Mansfield responded

It's wonderful to know that our team kept you up to date during your service appointment! It is our pleasure to serve you and your automotive needs in any way possible. Take care!

March 23, 2024

Real friendly, they know what there doing they try to get it done as fast as the can. More

by Spmaiyer69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aric Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Hamm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dustin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Studer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard, Tiffany Zappone-Curvin
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Mar 25, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your feedback! We appreciate your business. Please be sure to give us a call if there is anything our team may help you with further!

March 22, 2024

Don't have any complaints with the dealership. Always do what they say or what I ask and. Work with me if any issues arise while I'm there and. Kendra and Tiffany always help me with everything I More

by HAROLDCHAFFEE428
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
Mar 22, 2024 -

Spitzer CDJR Mansfield responded

We are happy to hear that Kendra and Tiffany ensured that your experience was both smooth and efficient! Thank you for the positive feedback. They will be honored to hear of your kind words and satisfaction. Safe travels until we meet again!

March 21, 2024

Always happy to see me also great parts people even though I don’t need them yet More

by tjwenzlick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Stephan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gwenyth hall
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Mar 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! It is an honor to know how confident you are in our efforts, and we are glad that our team could provide you with a 5-star experience. We hope for an opportunity to work with you again!

March 21, 2024

Tiffany is an excellent service person. She does a great job of informing and keeping updated. More

by KCLEMONS2
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin, Tiffany Zappone-Curvin
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Aug 21, 2024 -

Spitzer CDJR Mansfield responded

KCLEMONS2, we are super delighted that Tiffany is an excellent Service Advisor for your visits providing important information and thorough communications for Spitzer CDJR Mansfield! We wish you safest of travels in your Dodge Ram!

March 21, 2024

Very quick, friendly Did very well letting me know what was going on and directed me to the waiting room. Suggested to go ahead with my tire rotation while I only scheduled an oil change. Also suggested my More

by TLARD
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin, Tiffany Zappone-Curvin
Report | Print
March 21, 2024

Excellent service and very polite! My car was in great hands The tech was wonderful as well More

by WRKMOM71
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendra Weaver
Report | Print
March 19, 2024

Not bad wait time, did just what the vehicle need always bring my car there. More

by ANGESMITH0013
Recommend Dealer
Yes
Employees Worked With
Tiffany Zappone-Curvin, Tiffany Zappone-Curvin
Report | Print
Mar 20, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your 5-star rating! It is our pleasure to serve you, and we hope that you do not hesitate to let us know how we may be of further service to you in the future!

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