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Spitzer CDJR Mansfield - Service Center

Ontario, OH

4.7
767 Reviews

767 Reviews of Spitzer CDJR Mansfield - Service Center

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October 21, 2024

I have no complaints about your dealership. Spritzer Motor is a top of the line operation, keep up the great work. More

by OPOSUMN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
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Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your wonderful review! Providing a 5-star experience is always our goal, and we are glad that our efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs.

October 21, 2024

They went above an beyond to help me that's what I call taking care of your customers . I will tell all my friends how they helped me 🙂 More

by ROSBORNE001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your positive review! We are happy to hear that our team took great care of you. Our guests' satisfaction is our utmost priority. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 19, 2024

Was not aware that I had to drop off my car, so I waited for it. It was 2 1/2 hours before they came out and told me what was going on. After six hours could not figure out what was the problem More

by kballhsd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kendra Weaver
3.0
This rating includes all reviews, with more weight given to recent reviews.
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October 19, 2024

Great service! Friendly, knowledgeable customer service team. The wait wasn’t long at all and the service team took really good care of us. Even the service over th More

by Sharon Beyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Gilliam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Maynard
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Sharon, Thank you for taking the time to leave us this positive review! We are glad that our team provided you with top-notch service and ensured your experience with us was as smooth as possible. We look forward to continue providing you with our best care in your visits to come!

October 19, 2024

Always have great care in the service department. Tim was very good at keeping me informed about my service. Also got a car wash ☺️ More

by LORI.KOCHER0210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Spitzer CDJR Mansfield responded

Lori, We appreciate your kind review! We are honored by your continued business, and we are glad that Tim took great care of you and kept you well informed throughout the process. It is our pleasure to serve you. Wishing you the safest of travels- on behalf of the entire team!

October 18, 2024

Very helpful. Takes the time to explain the situation and makes good suggestions for. Us to consider More

by JLUEDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Spitzer CDJR Mansfield responded

Thank you for leaving us this amazing review! We are happy to know that our team was very helpful and took the time to explain the situation to you and made good suggestions for you to consider. Please do not hesitate to let us know how we may be of further service to you.

October 16, 2024

Top-notch staff, excellent communication skills, and an overall friendly atmosphere. The highly knowledgeable staff answered all questions. More

by carmellocangemi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer CDJR Mansfield responded

We appreciate your positive review! Providing thorough and efficient service is so important to us, and we are glad that our efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 16, 2024

Quick and efficient and helpful with the service preformed will use them again next time More

by RICK.SANCHEZ9135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendra Weaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2024 -

Spitzer CDJR Mansfield responded

Rick, Providing quick and efficient service is so important to us here at Spitzer CDJR Mansfield and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were helpful. We wish you safe travels until we meet again!

October 16, 2024

I would give them a zero if I could! $6900 in part and labor, and a month in their shop. Truck returned without being repaired. They don’t care that I’m not happy. They told me they have More

by LBuck179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Gilliam
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kendra Weaver
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 15, 2024

Always respectful of my time as I usually sit and wait for my service to be completed. More

by cjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy Wolford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Spitzer CDJR Mansfield responded

Thank you for your kind review! We are glad that our team consistently provides you with a smooth, top-notch experience. It is our pleasure to serve you and we hope that you continue to choose us for all of your future automotive needs!

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