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Spitzer CDJR Mansfield - Service Center
Ontario, OH
785 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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785 Reviews of Spitzer CDJR Mansfield - Service Center
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May 31, 2025
They did not fix my truck. I had to supply the parts because you were unable to get them. Then it took two days to install them. It worked for six days and is even worse now. I I had to supply the parts because you were unable to get them. Then it took two days to install them. It worked for six days and is even worse now. I paid almost $600 and it is not fixed. Now I was told to bring it back. They couldn't tell me when it will be fixed because they are short staffed. This is not my problem it is yours. More
by FRAZIERLINDA
Verified CustomerEmployees Worked With
May 31, 2025
Kendra was very efficient and friendly. Her advice helped me get thru the process quickly. The waiting room was comfortable and inviting. All around a great experience. Her advice helped me get thru the process quickly. The waiting room was comfortable and inviting. All around a great experience. More
by leedydarryl
Employees Worked With
May 29, 2025
Took two years to get my Jeep in and I was lied to several times. But who did the paint job did a great job? several times. But who did the paint job did a great job? More
by KARMANKELSO
Employees Worked With
May 26, 2025
Everything was just as it should have been, great! Awesome people to wait on me! Highly appreciated!! Awesome people to wait on me! Highly appreciated!! More
by RICKBERRY17
May 25, 2025
Made appointment, received reminders, took our vehicle in right as we arrived. Nice people working there. Great place to get your Ram 1500 fixed. right as we arrived. Nice people working there. Great place to get your Ram 1500 fixed. More
by Cindyfisch
Employees Worked With
May 24, 2025
I was very impressed with the professionalism and personal courtesy that your service department showed me. They took excellent care of my truck while I was in the service departmentby taking care of personal courtesy that your service department showed me. They took excellent care of my truck while I was in the service departmentby taking care of warranty, recall issues and other matters that I was dealing with. Also, the oil change and service that they performed on my vehicle. I was very impressed with also would highly recommend to family and friends and will definitely be back. Not only for future service, but for vehicle purchases. More
by Thisisus7
May 24, 2025
Fast Friendly service. They e-mailed me Was able to get me in 45 minutes early. They e-mailed me Was able to get me in 45 minutes early. More
by twarrick47
Employees Worked With
May 23, 2025
Tim is always great at the service center. He works to help me understand what needs to be done with my vehicle and how long it’s going to take. He works to help me understand what needs to be done with my vehicle and how long it’s going to take. More
by 6509
May 23, 2025
Everyone is very friendly and makes sure you are satisfied with the service Greets you with a smile. satisfied with the service Greets you with a smile. More
by MIKEANDDIAN
Employees Worked With
May 22, 2025
Resolved the issue quickly. . Very accessible. Made me feel like I could contact them anytime when needed! . Very accessible. Made me feel like I could contact them anytime when needed! More
by MDN633
Employees Worked With
